About QSourcing Servtec Group (QSSG)

QSourcing Servtec Group (QSSG) is a leading human capital management firm headquartered in Mauritius and operating across East Africa. Known for its innovative staffing solutions HR management training and outsourcing services QSSG is ISO 9001:2015 certified and serves Uganda Kenya Rwanda Tanzania and South Sudan. With a strong commitment to growth QSSG has a vision to expand its impact across the African continent establishing itself as the partner of choice in human capital solutions. On behalf of one of our Business Units FLIP Africa we are looking for a competent and innovative Head of Business (HOB) to work in Uganda.

FLIP Africa is a digital marketplace addressing youth unemployment in Africa by connecting gig workers with micro and small businesses. It offers a platform where clients can find hire and pay rated and verified professionals across various industries.

Position: Head of Business FLIP Africa

Location: Kampala Uganda

Reporting To: Group Head of Operations

About the Role

As Head of Business you will be responsible for directing and overseeing FLIP Africa s activities and deliverables in alignment with 2025 proof of concept of the platform and the overall role it has in the broader QSS digitization strategy. Therefore you will be required to exhibit close coordination with the senior management team building internal value first before further technical development commercialization and subsequent expansion across markets.

Objectives:

Establish a Robust and Scalable Platform Foundation: Ensure the core FLIP platform technology operates flawlessly and is architected for future scalability and feature expansion directly supporting user satisfaction and longterm growth.

Drive Strategic Adoption and Commercial Traction: Lead the commercialization of FLIP within QSS and externally with key employers/SMEs achieving significant adoption of digital hiring processes to generate early revenue and establish market presence.

Leverage Technology and Data for Sustainable Commercial Growth: Strategically utilize platform data and emerging technologies to optimize user experience identify new revenue streams and enhance overall platform performance contributing to longterm profitability and competitive advantage.

Key Responsibilities

Platform Growth & User Trust: Maximize platform adoption to drive digital transactions and penetration.

Talent Excellence: Enhance talent quality and verification standards.

Business Scalability: Expand business use cases across key sectors in collaboration with QSourcing Servtec (QSS) business units by advocating for affiliated hiring entities (HEs) to create business profiles.

Talent Development: Integrate TASC LMS learning pathways for talent upskilling assessments and certifications.

Strategic Partnerships: Build strategic ecosystem partnerships with health insurance and credit providers.

Market Leadership: Position FLIP as a market leader through strategic marketing initiatives including the Future of Work podcast.

CustomerCentricity & Insights: Institutionalize feedback mechanisms to track sector growth analyze competitive advantages and drive revenue growth.

Employer Acquisition & Market Share: Engage 200 strategic businesses to hire through FLIP expanding employer acquisition and market share.

Financial & Operational Excellence: Ensure financial discipline and operational alignment overseeing timely management of payables and receivables within budget.

DataDriven Intelligence: Deliver datadriven market intelligence to inform strategic decisions.

Requirements

Education:

Minimum of a Bachelor s degree in Business Administration Marketing IT or a related field.

Experience:

7 years of professional experience with at least 5 years in project management focused on digital products with unique value propositions.

At least 3 years in a leadership role driving significant digital product initiatives.

Proven experience scaling innovative digital products with a strong focus on achieving commercial targets.

Commercialization expertise and demonstrated success in defining and implementing effective monetization strategies.

Experience in commercializing innovative digital solutions with a strong grasp of market dynamics and user needs resulting in revenuegenerating product strategies.

Ability to engage with and educate nontechnical leadership teams on product and technology strategy.

Exceptional stakeholder management communication and leadership skills.

Personal Attributes

Emotional Intelligence: Demonstrate the ability to understand and manage your own emotions in positive ways and communicate effectively while empathizing with others to manage or avoid conflict.

Integrity: Ability to do the right thing when no one is watching.

Bold communication: Communication should be thoughtful and respectful aimed at fostering clear understanding and promoting an inclusive environment.

Accountability (Excellence): You are expected to own your projects and roles demonstrate reliability and commit to delivering highquality results.

Added advantage

ICT knowledge particularly in user experience or digital roadmap management

All candidates who meet the criteria outlined above are encouraged to apply under the job vacancy QSSUFLIPHBFHEAD OF BUSINESS

Application Link:
Note:
The deadline for applications is not later than 05:00 pm Friday 30th May 2025

Only shortlisted applicants will be contacted.

Please Note:

QSOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.