drjobs IT Support Specialist (ZR_23487_JOB)

IT Support Specialist (ZR_23487_JOB)

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1 Vacancy
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Jobs by Experience drjobs

365years

Job Location drjobs

Manila - Philippines

Hourly Salary drjobs

USD 6 - 1000

Vacancy

1 Vacancy

Job Description

This is a remote position.

Schedule: Monday to Friday 8:30 AM 5:30 PM Eastern Time (ET) (1hour unpaid break)
Total Weekly Hours: 40 hours


Our client is seeking a proactive and experienced Technical Support Specialist to join their team. This is a fully remote role where you will be responsible for resolving a wide range of ITrelated issues ensuring system uptime and assisting team members with technical challenges. The ideal candidate will have a solid background in IT support excellent communication skills and the ability to diagnose and resolve technical problems effectively.


Key Responsibilities
  • Provide timely and effective technical support to team members.

  • Troubleshoot and resolve VPN access issues.

  • Address and resolve Outlook and emailrelated problems.

  • Coordinate with an external IT company when necessary.

  • Handle urgent and immediate technical issues as they arise.

  • Ensure systems and tools remain operational and experience minimal downtime.

  • Assist staff with a wide range of technical challenges to maintain productivity.


Requirements
  • Proven experience in IT support roles.

  • Must have a Windows OS device.

  • Strong understanding of VPN systems and remote access.

  • Proficiency in Microsoft Office 365.

  • Excellent problemsolving and critical thinking abilities.

  • Strong verbal and written English communication skills.

  • Flexibility to work outside standard hours if needed.

  • Experience using remote support tools and platforms.

  • Applicants must submit a video recording introducing themselves and explaining how they can add value to the client.



Independent Contractor Perks
  • HMO coverage available in eligible locations

  • Permanent workfromhome setup

  • Immediate hiring

  • Steady freelance opportunity


ZR23487JOB




Proven experience in IT support roles. Must have a Windows OS device. Strong understanding of VPN systems and remote access. Proficiency in Microsoft Office 365. Excellent problem-solving and critical thinking abilities. Strong verbal and written English communication skills. Flexibility to work outside standard hours if needed. Experience using remote support tools and platforms. Applicants must submit a video recording introducing themselves and explaining how they can add value to the client.

Education

N/A

Employment Type

Full Time

Company Industry

Specialty Trade Contractors

About Company

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