Account Follow Up Representative
Account Follow Up Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Overview
Fred Hutchinson Cancer Center is an independent nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle Fred Hutch is the only National Cancer Institutedesignated cancer center in Washington.
With a track record of global leadership in bone marrow transplantation HIV/AIDS prevention immunotherapy and COVID19 vaccines Fred Hutch has earned a reputation as one of the worlds leading cancer infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology infusion radiation proton therapy and related services and network affiliations with hospitals in five states. Together our fully integrated research and clinical care teams seek to discover new cures to the worlds deadliest diseases and make life beyond cancer a reality.
At Fred Hutch we value collaboration compassion determination excellence innovation integrity and respect. Our mission is directly tied to the humanity dignity and inherent value of each employee patient community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.
An Account Follow Up Representative is responsible for timely follow up with insurance companies on payments denials and appeals.
This position will be 1.0FTE fulltime MF. Hours will be 7am or 7:30am start3:30pm or 4:00pm end time.
Responsibilities
- Review work queues to prioritize account follow up activities (account/payment status verify and update patient information).
- Timely identification of claim denials and appropriate handling of appeals
- Review insurance payments and all adjustments to determine patient responsibility
- Utilizes hospital billing system payor websites and system interfaces to effectively manage accounts
- Investigate and resolve patient inquires forwarded from Customer Service
- Contact appropriate Fred Hutch Departments to obtain information for account resolution
- Maintain current understanding of contracted payor agreements
Qualifications
Required:
- High school graduate or equivalent
- A minimum of one year experience in a business setting
- Ability to use a computer keyboard and mouse navigate computer programs and use email in a business setting
- Ability to communicate verbally in person on the phone and in writing in a clear and concise manner
Preferred:
- Experience in healthcare billing preferred
The hourly pay range for this position is from $25.22 to $35.90 and pay offered will be based on experience and qualifications.
This position will be 1.0FTE fulltime MF. Hours will be 7am or 7:30am start3:30pm or 4:00pm end time.
Additional Information
Required Experience:
Unclear Seniority
Employment Type
Full-Time
