Financial Aid Counselor
Financial Aid Counselor
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$ 47891 - 65849
1 Vacancy
Job Description
About the Opportunity
Advise and counsel full and parttime undergraduate and graduate students/families on the availability of financial aid the delivery process for receiving it and the reconciliation processes required to ensure that financial aid funds are transferred to student account.
Responsibilities include reviewing student applications performing verification procedures reviewing/evaluating appeals and interceding for students with participating departments (School administrators Student Accounts Registrar and Coop).
KEY RESPONSIILITIES & ACCOUNTABILITIES:
1) Counsel and advise students and parents on financial aid process NU billing procedures and financing options. Provide conflict resolution with student accounts office lenders and guarantor. Monitor satisfactory academic progress.
2) Administer federal state and Northeasternbased financial assistance. Review student applications and perform federal needs analysis to determine eligibility. Verify information according to federal process. Review and evaluate student appeals. Implement NU based awarding guidelines.
3) Perform the per term audit of federal eligibility: adjusting aid and monitor satisfactory academic progress. This audit must be done at various times throughout the term and after every term.
4) Supervise activities and provide technical support for staff assistants and work study students to assure that procedures meet federal and NU requirements. Coordinate with staff to assure that the needs of the Counselor caseload is met.
5) Represent the Financial Aid Office at Open Houses student meetings workshops and parttime evening programs to overview and answer questions regarding the financial aid process.
Qualifications:
Bachelors degree preferred or relevant experience
Experience in student personnel administration preferably in financial aid or student accounts
Strong communication interpersonal and organizational skills
Ability to communicate well by telephone and email in addition to facetoface interactions
Willingness and ability to give presentations to large groups of students and their families
Working knowledge of ServiceNow Banner Microsoft Teams Outlook Microsoft Word and Excel preferred
Demonstrated ability to work with a diverse student population
Strong analytical decisionmaking and problem solving skills
Position Type
EnrollmentAdditional Information
Northeastern University considers factors such as candidate work experience education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical vision dental paid time off tuition assistance wellness & life retirement as well as commuting & transportation. Visit for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race religion color national origin age sex sexual orientation disability status or any other characteristic protected by applicable law.
Compensation Grade/Pay Type:
106SExpected Hiring Range:
$47891.00 $65849.00With the pay range(s) shown above the starting salary will depend on several factors which may include your education experience location knowledge and expertise and skills as well as a pay comparison to similarlysituated employees already in the role. Salary ranges are reviewed regularly and are subject to change.
Employment Type
Full-Time
