Manager III, System Development, CoSS
Manager III, System Development, CoSS
Posted on :
23-05-2025
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1 Vacancy
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Job Description
The Compliance Shared Services (CoSS) organizations mission is to build shared services for managing regulations. The SPIDER (Streamlining Planning Deployment and PostRelease) team within CoSS is responsible for the technical infrastructure and tools to proactively identify and resolve issues impacting Selling Partners. SPIDER is seeking a Manager III System Development with experience in support and systems engineering or equivalent with a track record of driving projects to improve software development business and customer service supportrelated processes. A successful candidate will be an experienced leader who is willing to take on challenging responsibilities has a metricsfocused approach demonstrates customer focus and has the ability to lead in multifunctional and fastpaced environments. If you fit the profile we would love to talk to you.
Youll be leading a team of support and system development engineers driving automation and process improvements in our AWS systems monitoring and improving daytoday operational efficiency and being selfmotivated. The role also involves driving smallerscope development projects and building custom tools.
Key job responsibilities
Hire develop and manage the team of support and system development engineers
Create strategies to decrease the meantime to resolve tickets and the number of tickets that reach engineering teams
Ensure software systems are developed and maintained in good state and all security risks are mitigated
Decrease the technical system debt and infrastructure simplification
Drive crosssystem migration strategies
Contribute in defining the yearly roadmap
Seek out meaningful methods of reducing the human operator requirement
Experience in engineering team management
Experience in leading the definition and development of multi tier web services
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle including coding standards code reviews source control management build processes testing certification and livesite operations
Experience partnering with product and program management teams
Experience in communicating with users other technical teams and senior leadership to collect requirements describe software product features technical designs and product strategy
Experience in recruiting hiring mentoring/coaching and managing teams of engineers to improve their skills and make them more efficient
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Youll be leading a team of support and system development engineers driving automation and process improvements in our AWS systems monitoring and improving daytoday operational efficiency and being selfmotivated. The role also involves driving smallerscope development projects and building custom tools.
Key job responsibilities
Hire develop and manage the team of support and system development engineers
Create strategies to decrease the meantime to resolve tickets and the number of tickets that reach engineering teams
Ensure software systems are developed and maintained in good state and all security risks are mitigated
Decrease the technical system debt and infrastructure simplification
Drive crosssystem migration strategies
Contribute in defining the yearly roadmap
Seek out meaningful methods of reducing the human operator requirement
Experience in engineering team management
Experience in leading the definition and development of multi tier web services
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle including coding standards code reviews source control management build processes testing certification and livesite operations
Experience partnering with product and program management teams
Experience in communicating with users other technical teams and senior leadership to collect requirements describe software product features technical designs and product strategy
Experience in recruiting hiring mentoring/coaching and managing teams of engineers to improve their skills and make them more efficient
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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