Customer Service Specialist
Customer Service Specialist
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Job Alert
You will be updated with latest job alerts via email
$ 37000 - 46000
1 Vacancy
Job Description
Job Ad: Customer Service Specialist
Company: Think Tell Junction
Location: Los Angeles CA
Salary: $37000 $46000 per year
Job Type: Fulltime
About Us
Think Tell Junction is a growing leader in communications solutions dedicated to connecting people with topquality service and technology. We pride ourselves on a supportive team culture professional growth opportunities and our commitment to excellence in customer satisfaction. Join us as we strive to make every customer experience outstanding.
Job Description
ThinkTell Junction We are seeking a dedicated and enthusiastic Customer Service Specialist to join our dynamic team. In this role you will be the frontline representative of our company providing exceptional service and support to our valued customers. Your primary responsibility will be to address customer inquiries resolve issues and ensure that clients have a positive experience with our products and services.
Responsibilities
- Respond to customer inquiries in a timely and professional manner.
- Resolve customer complaints and issues effectively and efficiently.
- Maintain a comprehensive knowledge of our products and services to assist customers.
- Process orders returns and exchanges accurately in the system.
- Follow up with customers to ensure their issues were resolved to their satisfaction.
- Document all customer interactions and transactions in the customer database.
Skills & Qualifications
- Proven experience in customer service or a related field.
- Excellent verbal and written communication skills.
- Strong problemsolving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Familiarity with CRM systems and customer service software.
- High school diploma or equivalent; associate degree or higher preferred.
Benefits
- Competitive salary with performancebased incentives
- Health dental and vision insurance
- Paid time off and sick leave
- Career advancement opportunities
- A friendly and supportive work environment
At Think Tell Junction we value team members who bring enthusiasm empathy and dedication to customer care. If youre looking to grow your career and make a positive impact we encourage you to apply!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
