Service Coordinator
Service Coordinator
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Job Description
Job Details
Description
Service Coordinator
Fulltime
Warsaw MO
Hickory/Polk Counties
(Hybrid/Remote)
**Applicant must live in the service area to be considered**
ABOUT US
The Center for Human Services (CHS) has provided exceptional opportunities for individuals with intellectual and developmental disabilities since 1955. Currently CHS provides programs and services to assist individuals with disabilities low income atrisk children and their families to meet their goals and experience their best lives while living working playing and becoming a part of their communities. As an organization we are leaders in excellence we have a steadfast commitment to solutions we respect all differences abilities and similarities in our employees and clients and we advocate autonomy!
SUMMARY
Service coordinators help people meet their personal needs and goals in obtaining the greatest degree of independence and inclusion possible in everyday community life. They help people with developmental disabilities and their families identify and obtain needed services and supports. They also advocate for monitor and evaluate services along with the individuals their families or guardians.
- Manages a caseload of varying ages disabilities and case complexity to improve the quality of support and services by establishing strong trusting relationships through regular contact and planning with the individual and their team to identify needs and creating an action plan to assist the person in meeting those needs.
- Develops community relationships and support systems and if appropriate links resources by matching the unique support needs of individuals and families (identified in the plan) with resources in the community. Linking may involve researching existing resources developing new resources making referrals to collaborating agencies with information and followup support preparing Utilization Review requests service authorizations and coordinating federal state county and community programs to achieve necessary supports.
- Ensures quality enhancement by monitoring and assessing the quality timeliness and effectiveness of services and support received through an ongoing review process. Monitoring occurs via phone or email contact as well as through in person meetings. In person meetings are completed Monthly Quarterly and Annually. These meetings can occur in a variety of settings including but not limited to individuals homes Day Programs community settings an office setting group homes and/or residential settings. If there are findings from the monitoring reporting processes will be followed including protocols for mandated reporting in the case of suspicion of abuse and neglect situations.
- Make certain documentation is completed via written case note documentation for all activities for each individual within three business days of TCM activity maintaining a minimum of 120 TCM billable hours per month.
- Provides the most uptodate information to people we support by participating in knowledge enrichment such as completing all training as assigned continuing ones education and attending conferences and seminars.
- Creates team unity by accepting and willingly carrying out special assignments or duties.
SKILLS AND ABILITIES
- Ability to work with a variety of professionals from a range of disciplines to integrate their evaluations into the clients individual support plan as needed.
- Ability to communicate orally and in writing in an effective appropriate and clear manner
- Ability to utilize multiple computer formats
- Ability to work in a professional manner with people of economically and culturally diverse backgrounds by establishing clear and courteous lines of communication with persons receiving services families service providers and outside agencies.
- Ability to complete work within the specified timelines in an accurate manner and the ability to return calls and emails within one business day.
- Ability to effectively set and communicate timelines and follow established timelines while maintaining adaptability for unforeseen changes and circumstances or needs.
- Ability to work independently and be resourceful while asking for assistance when necessary.
- Ability to apply mathematical skills and concepts with regards to understanding reviewing creating and maintaining budgets in accordance with the needs of the individual served.
- Ability to exercise discretion regarding confidential information.
- Ability to advocate for the rights of the individuals served.
- Ability to facilitate and lead an ISP team.
COMPETENCIES
- Accurate listening
- Conceptual thinking
- Give/receive constructive criticism
- Handling stress well
- Leading others
- Monitoring others
- Personal accountability
- Proactive thinking
- Being able to relate to others
- Realistic goal setting for others
- Respect for policies
- Resultsorientated thinking
- Selfconfidence
- Problemsolving
- Attention to detail
- Organizational skills
- Time Management skills
- Adaptability
- Persistence
- Long range planning
- Practical thinking
- Express empathy
- Remaining unbiased
- Role awareness
QUALIFICATIONS
REQUIRED EDUCATION
- A Bachelors degree from an accredited college or university or Registered Nurse license.
REQUIRED MISCELLANEOUS QUALIFICATIONS
- Must have reliable transportation and an acceptable driving record. Must use your own vehicle for transportation. Must be able to drive for workrelated assignments to individuals homes to meet facetoface with individuals on caseloads.
- Must have a valid drivers license. A class E Missouri Drivers license if residing in the state of Missouri is preferred but not required.
- Must provide proof of personal valid vehicle insurance.
- Must have access to reliable internet for telecommuting employees.
PREFERRED EXPERIENCE
- Experience in working with individuals with intellectual and/or developmental disabilities in a communitybased setting as a Registered Nurse or in social work special education psychology counseling vocational rehabilitation physical therapy occupational therapy speech therapy or a closely related area.
- Experience with a variety of case management and documentation applications such as but not limited to Setworks Kronos Therap etc.
- Experience as a member of a multidisciplinary team in the areas assessing developing or implementing individual personcentered plans especially for persons with intellectual/developmental disabilities.
- Experience in utilizing the Microsoft Office Suite
BENEFITS:CHS offers bestinindustry benefits.Click here to view our Benefits guide for more details
SHIFTS: FT (40 hrs.) MonFri: 8am5pm
EEO STATEMENT
Center for Human Services/Chariton Valley Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This statement applies throughout the life cycle of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
If you are unable to submit your application because of incompatible assistive technology or a disability please contact us atext. 331 orask for HR.
Required Experience:
IC
Employment Type
Full-Time
