Administrative Assistant
Administrative Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Administrative Assistant / Care Specialist for Seniors
Location:Smithtown NY
Hours:Approximately 3035 hours per week (flexible scheduling)
Job Summary:
We are seeking a compassionate and detailorientedAdministrative Assistant / Care Specialistto join our team supporting seniors in their homes and ensuring highquality personcentered care. This hybrid role involves both administrative responsibilities and clientfocused care coordination. This position will also play a key role in handling inbound lead calls and supporting service conversions.
Key Responsibilities:
- Take incoming lead calls and inquiries professionally present service offerings and support the conversion of leads into active clients.
- Conduct initial home care assessments in client residences.
- Explain service policies including rates clearly to clients and their families.
- Develop individualized Care Plans based on comprehensive assessments and client input.
- Complete all initial intake paperwork and manage the client registration process.
- Collaborate with the staffing team to coordinate service delivery and care plan implementation.
- Regularly reassess client needs and update care plans accordingly in collaboration with the Client Service Manager.
- Perform general office duties including answering phones communicating with clients/prospects and supporting new program implementations.
- Document progress notes and daily work activities using webbased platforms and tools.
- Navigate technology platforms using smartphones tablets and other office equipment.
Qualifications:
- Minimum 1 year experiencein home care elder care or a related clinical setting.
- Previousoffice and customer service experiencerequired.
- Experience handlinglead intake and conversionis highly desirable.
- Strongassessment skillspreferred.
- Excellentoral and written communicationabilities.
- High level ofcomputer proficiencyand comfort with technology.
- Ability to work independently and collaboratively in a team environment.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Employment Type
Full-Time
