Administrative Assistant
Administrative Assistant
Posted on :
24-05-2025
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1 Vacancy
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Job Description
About Us
For over 90 years Boys & Girls Clubs of Delaware has impacted thousands of lives across Delaware. We are the largest licensed provider of childcare in Delaware and the only statewide Boys & Girls Club in the nation.
Each and everyday girls and boys are left to find their own recreation and companionship. An increasing number of kids are at home with no adult care or supervision. Young people need to have a place in their community where they can go. Clubs provide a safe haven for youth allow them to meet with friends and be a part of positive peer groups. Club programs teach life skills conflict resolution and focus on the development of character. Clubs also provide members with positive role models and a nurturing environment that help improve decision-making skills.
For over 90 years Boys & Girls Clubs of Delaware has impacted thousands of lives across Delaware. We are the largest licensed provider of childcare in Delaware and the only statewide Boys & Girls Club in the nation.
Each and everyday girls and boys are left to find their own recreation and companionship. An increasing number of kids are at home with no adult care or supervision. Young people need to have a place in their community where they can go. Clubs provide a safe haven for youth allow them to meet with friends and be a part of positive peer groups. Club programs teach life skills conflict resolution and focus on the development of character. Clubs also provide members with positive role models and a nurturing environment that help improve decision-making skills.
Job Summary
The Administrative Assistant is responsible for controlling the membership registration record-keeping and communication and control of the Front Desk area.
Work Location: Greater Dover Boys & Girls Club
Essential Functions
- Interpret and articulate the philosophy objectives standards and program of the Boys & Girls Club through all mediums available to members and their parents and to the general public.
- Perform all job responsibilities in compliance with current state licensing requirements for school-age centers; address non-compliance issues as needed or directed.
- Recommend the requisition of supplies.
- Receive and register new members including receipts of dues and fees.
- Issue membership cards to members and guest cards to visitors.
- Control access to program areas; ensure visitors sign in.
- Talk with members to discover interests and promotion of participation in Club activities.
- At all times set a positive welcoming tone for Club members staff and visitors.
- Maintain accurate membership and attendance records as well as complete and accurate payment records.
- Make periodic written and verbal reports on membership attendance and registration to Program Director.
- Answer telephone and direct calls to staff members as appropriate.
- Accurately record and relay messages to staff members.
- Prepare letters forms and reports as needed or directed.
- Assist with any activities as directed by the Program Director.
- Strictly adhere to all financial management policies and procedures of the organization (e.g. purchasing handling money).
- At all times present yourself as a positive role model for youth.
- Assume other tasks assignments and responsibilities as needed or directed.
- Keep payments in arrears to a minimum at club/site no unauthorized discounting or waiving of fees.
- Maintain cleanliness safety sanitation practices. Consistently maintain inviting attractive atmosphere at all clubs/sites; this includes grounds BGCDE equipment and vehicles
- Assist with tours of facility and have awareness of rental calendar.
- Keeping area clean and organized at all times.
- Children files are kept up to date with all necessary OCCL and Stars info needed.
Qualifications
- High School diploma or equivalency.
- Demonstrated PC application proficiency (Word Excel Outlook)
- Six (6) months experience managing and tracking various kinds of data.
- First Aid/CPR certification preferred.
- Must be able to pass an FBI clearance State of Delaware Criminal History Background Check National and State Sexual Abuse Registry check and National and State Child Abuse Registry Check per DelaCare regulations.
Competencies/Skills/Experience
- Strong customer service and organizational skills
- Demonstrated ability to interact with a range of people in an open friendly customer-oriented manner; able to work independently and relates well with school aged children.
- Office Equipment Operation and Management: e.g. computer printer scanner copier fax telephone
- Knowledge of Microsoft word excel and PowerPoint.
- Demonstrated ability with organizing and answering phone with proper phone etiquette.
Physical and Mental Requirements
- Maintain a high energy level.
- Be comfortable working with children and adults in a fast-paced professional setting.
- Frequently lifts carries or otherwise moves and positions objects weighing up to 25 pounds when preparing rooms for activities.
- Ability to perform duties effectively under stressful conditions; ability to make decisions quickly and accurately with tact and impartiality.
- Ability to understand and follow verbal and written instructions and communicate effectively both verbally and in writing.
- Frequently lifts carries or otherwise moves and positions objects weighing up to 25 pounds when preparing room for instruction.
FT Employee Benefits Incentives
All of our employees are valued and receive competitive pay and a comprehensive benefits package which includes:
- Medical Vision and Dental Insurance/Pharmacy Coverage for individual & immediate family
- Flexible Spending Accounts (FSA)
- 401(k) with Employer Match
- Paid Time Off
- Free childcare for school-aged children based upon site availability.
- Life Insurance Coverage
- Short- & Long-Term Disability
- Employee Assistance Program
Note: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain nor is it to be interpreted as a comprehensive inventory of all duties responsibilities qualifications and objectives required of employees assigned to this job.
Boys & Girls Clubs of Delaware is an Equal Opportunity Employer. Boys & Girls Clubs of Delaware does not discriminate on the basis of race religion color sex gender identity sexual orientation age non-disqualifying physical or mental disability national origin veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications merit and business need.
Employment Type
Full Time
Key Skills
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