Student Services Specialist (0096640T)

Title: Student Services Specialist

Position Number:T

Hiring Unit: Department of Oceanography/School of Ocean and Earth Science and Technology (SOEST)

Location: UH at Manoa

Date Posted: May 20 2025

Closing Date: June 9 2025

Band: B

Salary :salary schedules and placement information

Full Time/Part Time: Fulltime

Month: 11month

Temporary/Permanent: Temporary

Other Conditions: To begin approximately July 2025. Continuation subject to availability of funds and satisfactory performance.

Duties and Responsibilities (*denotes essential functions)

1.*Administers the Global Environmental Science (GES) program with the GES Chair to include recruitment of students maintenance of undergraduate student records coordination and tracking of undergraduate thesis project timelines and advising and coordinating faculty efforts in the program.

2.*Coordinates and prepares departmental literature including various departmental technical and informational reports and documents promotional brochures undergraduate student informational bulletins and other internal and external reports.

3.*Oversees required semester GES meetings between faculty academic advisors and students.

4.*Plans coordinates and purchases food and materials for all GESrelated receptions and activities.

5.*Maintains organization of the GES Lounge including organization of the room and computer equipment.

6.*Creates and implements rules and policies for the GES lounge coordinates renovations and serves as a liaison for requests and maintenance.

7.*Responsible for purchasing GES supplies and equipment as needed.

8.*Maintains GES class lists list servs and directories.

9.*Maintains the content of the GES administrative web pages.

10.*Develops and disseminates GES materials for program assessment in response to external requests such as a periodic external academic review.

11.*Works with the Undergraduate Chair to coordinate the programs ongoing accreditationrelated efforts which include but not limited to collection of student learning assessment and program learning outcome data from faculty liaising with the programs external advisory board aid in preparing the programs selfstudy report along with the accreditation review teams site visit.

12.* Maintains the GES programs student database for tracking performance metrics such as required thesis experience progress attrition graduation rate postgraduation employment etc.

13.*Creates and maintains a database of resources material for the GES program to assist students in the completion of their thesis.

14.*Develops and maintains database for tracking statistics of undergraduate students including attrition graduation rate and postgraduation employment.

15.*Prepares and maintains comprehensive educational records of students and prepares routine educational reports for Undergraduate Chair and Faculty Advisors.

16.*Acts as liaison between Undergraduate Chair and the UH Foundation for distribution of scholarships to GES students which includes coordinating the review and submission of scholarship applications.

17.*Communicates administrative procedures to faculty students and alumni; classroom assignments; and course schedules.

18.*Maintains the content of the departments administrative web pages the departmental equipment key inventories and alumni records.

19.*Advises students in their academic degree planning and progress.

duties as assigned.

Minimum Qualifications

of a baccalaureate degree in Business Administration Education Liberal Arts STEM or related field and 3 year(s) of progressively responsible professional experience with responsibilities for business management and/or student services or related field; or any equivalent combination of education and/or professional work experience which provides the required education knowledge skills and abilities as indicated.

working knowledge of principles practices and techniques in the field of business administration and/or student services or related as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts principles and methodologies.

working knowledge and understanding of applicable federal and state laws rules regulations and theories and systems associated with business administration and/or student services or related field.

ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective innovative and timely manner.

ability to interpret and present information and ideas clearly and accurately in writing verbally and by preparation of reports and other materials.

ability to establish and maintain effective working relationships with internal and external organizations groups team leaders and members and individuals.

ability to operate a personal computer and apply word processing software.

applicable for supervisory work demonstrated ability to lead subordinates manage work priorities and projects and manage employee relations.

using a variety of technology resources including but not limited to: Microsoft Office products automated student information systems databases email web browsers and social media.

Desirable Qualifications

work experience in an academic/university environment.

with UH and RCUH policies and procedures.

of UHMs academic and research programs and support services.

with webediting programs such as Dreamweaver.

using UHMs data system including STAR and Banner.

To Apply:

Click on the Apply button on the top right corner of the screen and attach the required documents. Applicants must submit the following: (1) cover letter indicating how you satisfy the minimum and desirable qualifications (2) resume (3) names and contact information of 3 professional references and (4) copies of transcripts with confidential identifiable information (i.e. social security number birth date etc.) redacted are acceptable but official transcripts will be required at the time of hire.

Incomplete and late applications will not be considered.

Note: If you have not applied for a position before using NeoGov you will need to create an account.

Inquiries: Michael Guidry;;

The University of Hawaii is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment including on the basis of veteran and disability status. For more information visit: is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act annual campus crime statistics for the University of Hawaii may be viewed at: or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement bargaining unit members receive priority consideration for APT job vacancies. As a result external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with reemployment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawaii complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a casebycase basis. For further information please refer to the following link: