Location: Delhi (OnSite travel to Field/ dealer/ vendor site)
Job Type: Full Time
Open to: Male candidates only
About the job
Our client is a startup (backed by marquee Angels & VCs) uplifting the used twowheeler market in India. With their fullstack model they offer a seamless and trustworthy platform for buying and selling of used bikes.
Responsibilities:
- Backend Operations:
- Liaise with vendors and ensure on time paper transfer of sold vehicle
- Ensure proper documentation of all procured vehicles
- Manage Insurance and Loan Process by liaising with Banks and Insurance companies
- Take care of post sales issues reported by customers
- Frontend Processes:
- Spearheads efforts on customer experience side of things. Ensuring NPS measurement post sales support customer feedbacks
Requirements & Qualifications:
- Minimum 4 years of experience in backend/ frontend operations
- Experience in automobile sales will be added advantage
- Past experience of managing a team
- Good verbal and written communication skills in English & Hindi
- Diploma/ Graduate degree
- Very high sense of ownership and responsibility. Resilient folks with strong vendor management skills
Why should you be excited:
- Early stage role with increasing scale of organisation the role will done multiple responsibilities
- Work with leadership team in a dynamic work environment
- Be part of building a leading brand in the used bike market building it from ground up
Required Experience:
Manager