DescriptionBring your expertise to shape and enhance the journey of products from inception to our customers hands.
As a Product Delivery Director for the Innovation Economy Card within the Commercial Card business you will lead innovation through the development of products and features that delight customers. As a foundational owner on the team you will leverage your advanced capabilities to challenge traditional approaches remove barriers to success and foster a culture of continuous innovation that inspires crossfunctional teams.
We are committed to serving the needs of all players in the Innovation Economy ecosystemsVCs Founders and portfolio companies. As part of our commitment we are building a fitforpurpose Commercial Card offering that not only meets the current needs of companies throughout their life cycle but can also grow and evolve to continue providing greater enhancements and benefits to help Innovation Economy clients run and grow their businesses most effectively
Job Responsibilities:
- Direct principal activities across the endtoend delivery launch and commercialization of the Commercial Card product including intake dependency management release management product operationalization delivery feasibility decisionmaking and product performance reporting
- Foster internal relationships essential for facilitating the IE Card product offering while identifying and implementing opportunities to enhance efficiency and coordination across relevant product tech and operational teams
- Drive external partnerships critical to product development ensuring partner accountability transparency and a strong influence on the partner roadmap
- Build the framework and track the products key success metrics such as cost feature and functionality risk posture and reliability
- Develop a deep understanding of the technical specifications and benefits of the new solution effectively communicating these benefits to customers business and technical colleagues and executives
- Maintain high visibility across product timelines and dependencies monitor blockers ensure adequate resourcing and liaise with stakeholders and functional partners
- Lead change management initiatives across functional partners ensuring compliance with the firms risk controls compliance and regulatory requirements
- Deliver periodic business updates to a diverse set of internal stakeholders including Product teams and executives Technology teams Client segment leadership Governing bodies and Functional partners (e.g. Legal Risk Controls Compliance Finance and Business Management)
Qualifications Skills and Capabilities:
- Knowledge of the Innovation Economy
- 8 years of experience or equivalent expertise delivering highimpact and largescale products projects or technology applications.
- Proven ability to lead complex operational management and change readiness at scale
- Experience building launching and managing payments products with external partners
- Excellent problemsolving skills and strategic thinking about data products and their impacts on business objectives to drive strategic initiatives and manage complex projects in a fastpaced environment
- Demonstrated ability in managing crossfunctional dependencies and knowhow to implement products at scale and within committed timelines
- Strong understanding of the complexities of releasing a product in a highly complex regulatory and controls environment
- Experience in enterprisewide release and deployment processes and strategies
Preferred Qualifications Skills and Capabilities:
- Direct exposure to the Innovation Economy with an indepth understanding of the needs of companies from startups to advanced growth stages
Required Experience:
Director