Eightcap is a dynamic online trading provider focused on delivering great trading tools and pro trading insight to enable smarter trading. With a commitment to excellence and a passion for delivering trading technology directly to clients and via our network of strategic partners.
The Company is headquartered in Melbourne Australia and has support offices in the UK Cyprus Bulgaria Guatemala and Bahamas
We’re looking for someone who thrives in a fastpaced highpressure environment and can consistently deliver accurate results within tight deadlines. You learn quickly take ownership of your responsibilities and never compromise on integrity or attention to detail. You don’t just execute tasks you understand them improve them and grow with them.
- Be part of a fastgrowing international company.
- Ongoing training provided with continuous learning and development opportunities.
- Collaborative team culture with a modern working environment.
- Opportunity to learn from some of the best in business.
- Accurately process client deposit and withdrawal requests within defined Service Level Agreements maintaining speed without compromising quality.
- Collaborate with internal teams (e.g. Customer Support) and external parties (e.g. banks and PSPs) to investigate and resolve transactionrelated queries promptly and professionally.
- Maintain and update financial data in the trading and accounting systems ensuring records are always accurate and audit ready.
- Monitor trading accounts for irregularities or inconsistencies in client fund movements and assist in discrepancy resolution and root cause analysis.
- Take ownership of daily tasks and contribute to a zeroerror culture by applying strong attention to detail integrity and accountability.
- Support general financial operations reporting and adhoc requests in a timesensitive highpressure environment
- Continuously learn new systems tools and processes relevant to the FinOps function demonstrating adaptability and a growth mindset.
- Proven ability to learn quickly and adapt to new systems processes and tools in a fastchanging environment.
- Strong attention to detail with a high level of accuracy in handling financial or numerical data.
- Excellent time management and prioritization skills with the ability to meet tight deadlines under pressure.
- High level of accountability and integrity particularly when working with confidential or sensitive financial information.
- Strong proficiency in Microsoft Excel and ability to work with financial systems and databases.
- Able to work both independently and collaboratively demonstrating ownership of assigned tasks.
- Excellent communication skills in written and spoken English.
- Full working rights in the Philippines.
- Proficiency in Mandarin (Chinese) – ability to read and write is a strong advantage.
- Prior experience in finance operations backoffice client funds or paymentsrelated roles.
- Familiarity with CFD FX or broader financial markets operations.
- Ability to learn quickly and independently especially when adapting to new systems and processes.
- Positive teamoriented personality with a “CanDo” attitude.