Freight Forwarding Estimator
Freight Forwarding Estimator
Posted on :
22-05-2025
Employer Active
1 Vacancy
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Job Description
Minimum Requirements:
- Matriculation.
- 2 years of estimates experience.
- 25 years of experience in freight forwarding for air road and sea cargo.
Responsibilities:
- Gather essential information to commit to provided rates and maintain meticulous documentation in our Quotation System for seamless continuity during colleagues absence.
- Respond to customer quotation requests within specified timeframes encompassing:
Offering guidance on transportation logistics (operations contingencies insurances customs routing). - Reviewing routing provided by MO when necessary.
Verifying customer eligibility for special rates and adhering to agreed charges. - Skillfully negotiating rates.
Executing quotation creation.
Ensuring quotation profitability.
Setting validity and incorporating terms and conditions.
Implement quotation reminders to enhance rates and business acquisition. - After quote acceptance provide a clear handover to the Operations Department including buying rates selling rates (quotation) and correspondence with third parties or networks (if required).
- Offer customer feedback to the middle office for continuous improvement.
- Maintain rate validity with customers.
- Facilitate the transition of walkin customers to the Customer Services Support Team for growth and development.
- Directly interact with customers through telephone or electronic means.
- Obtain and evaluate all relevant information to address inquiries effectively.
- Negotiate rates and compile estimates based on project or shipment requirements.
- Assess the feasibility of business negotiate rates plan the scope of work and present tenders to clients.
- Plan negotiate rates and provide quotes for projects.
- Ensure the accuracy and profitability of all submitted quotations.
- Base quotation negotiations on both service quality and cost.
- Communicate and coordinate with internal departments.
- Facilitate seamless handovers of shipments to internal departments.
- Maintain regular communication with the network.
- Negotiate rates with nominated and approved third parties upon client and network requests.
- Manage general administrative tasks.
- Assist the Commercial Department in keeping the quotation module updated.
- Ensure smooth handovers to operations for new and existing business.
- Cultivate positive customer relationships to deliver an efficient and satisfying experience.
Employment Type
Full Time
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