Senior Design Manager (Group Level) - Multiverse
Senior Design Manager (Group Level) - Multiverse
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Job Description
Multiverse is the upskilling platform for AI and Tech adoption.
We have partnered with 1500 companies to deliver a new kind of learning thats transforming todays workforce.
Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI data and tech skills. Our learners have driven $2bn ROI for their employers using the skills theyve learned to improve productivity and measurable performance.
In June 2022 we announced a $220 million Series D funding round co-led by StepStone Group Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn the round makes us the UKs first EdTech unicorn.
But we arent stopping there. With a strong operational footprint and 800 employees we have ambitious plans to continue scaling. Were building a world where tech skills unlock peoples potential and output.
Join Multiverse and power our mission to equip the workforce to win in the AI era.
The Opportunity
At Multiverse were building a product-led business that transforms the workplace through high-quality apprenticeships giving people from all backgrounds access to world-class careers.
Our UX team designs intuitive inclusive insight-driven experiences that drive real outcomes with velocity learning and craft excellence at the core.
Were seeking a strategic hands-on Design Manager to elevate UX quality and effectiveness across a pivotal product group: Product Fundamentals. Youll help deliver against our Cost to Serve OKR building smarter systems that reduce operational effort without compromising user experience.
What Youll Do
Shape UX vision and priorities across your group: Align 34 cross-functional squads around user-centred goals driving quality efficiency and measurable impact.
Be a hands-on leader (Player-Coach): As a Player youll spend around 40% of your time actively contributing to strategic discovery vision prototyping and unblocking squad work. As a Coach youll spend around 60% of your time developing your team growing skillsets managing performance and raising the UX quality bar.. Youll lead from both the pitch and the sidelines flexing your hands-on involvement based on team needs and maturity.
Champion quality and growth: Embed critique culture QA standards and operational UX excellence across your squads.
Drive scalable cost-efficient systems: Design smart solutions that reduce internal effort and increase user satisfaction.
Collaborate across disciplines: Work closely with Research Data Product and Engineering partners.
Embed Growth Design practices: Help your team prioritise experiments optimisation and measurable improvements.
Evolve our design operations: Shape planning rituals and workflows that support fast sustainable delivery.
Hire lead and develop your team: Manage 25 product designers building a culture of high performance and creativity.
About You
Proven experience leading design teams and scaling quality in fast-paced environments.
Strong UX craft and systems thinking with a portfolio showing real-world impact.
Skilled at balancing strategic leadership and hands-on contribution.
Collaborative by nature building strong partnerships across Product Engineering and Data.
Comfortable embedding Growth Design principles and experimentation mindsets.
A strong coach who grows designers craft confidence and impact.
Fluent in Figma and fast at using prototyping for communication and alignment.
Embodying Multiverse values especially Development is at our core.
Bonus Points
While not required you might stand out even more if you:
Show proof of curiosity through side projects experimenting with things like vibe coding new AI tools or self-driven UX challenges.
Bring multidimensional experience across complementary areas like coding copywriting motion design video editing or growth marketing.
Can obsess over specific problems going deep to truly understand the nuances of a user need or system challenge.
Who Youll Be Joining
Youll join a thoughtful ambitious team of designers and researchers shaping Multiverses product evolution.
Designers work as true partners with PMs and Engineers.
Strong foundations exist: Product First Principles Design QA Critique Culture and a Design System with varied adoption across squads.
Based on the Nielsen Norman UX Maturity Model were currently at Stage 4: Structured systematic but variably effective.
Were evolving toward a more craft-driven scalable UX culture and youll play a key role in raising maturity and consistency.
Benefits
Time off - 27 days holiday plus 7 additional days off: 1 life event day 2 volunteer days and 2 company-wide wellbeing days and 8 bank holidays per year
Health & Wellness- private medical Insurance with Bupa a medical cashback scheme life insurance gym membership & wellness resources through Gympass and access to Spill - all in one mental health support
Hybrid work offering - and the opportunity to take part in our work-from-anywhere scheme
Team fun - weekly socials company wide events and office snacks!
Our commitment to Diversity Equity and Inclusion
Were an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race colour ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. This will never change. Read our Equality Diversity & Inclusion policy here.
Right to Work
Do you have the right to work in the UK Unfortunately at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.
Safeguarding
All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service (DBS) for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Required Experience:
Manager
Employment Type
Full-Time
