Design Manager (Group Level) - Multiverse
Design Manager (Group Level) - Multiverse
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Job Description
Multiverse is the upskilling platform for AI and Tech adoption.
We have partnered with 1500 companies in the US & UK to deliver a new kind of learning thats transforming todays workforce.
Multiverse apprenticeships are designed for people of any age and career stage and focus on building critical AI data and tech skills. Multiverse learners have driven $2bn ROI for their employers using the skills theyve learned to improve productivity and measurable performance.
In June 2022 Multiverse announced a $220 million Series D funding round coled by StepStone Group Lightspeed Venture Partners and General Catalyst. With a postmoney valuation of $1.7bn the round makes the company the UKs first EdTech unicorn.
But we arent stopping there. With a strong operational footprint and 800 employees globally we have ambitious plans to continue scaling. Were building a world where tech skills unlock peoples potential and output. Join Multiverse and power our mission to provide equitable access to economic opportunity for everyone.
Why This Role Exists
At Multiverse were building a productled business that transforms the workplace through highquality apprenticeships giving people from all backgrounds access to worldclass careers.
Our UX team designs intuitive inclusive insightdriven experiences that drive real outcomes with velocity learning and craft excellence at the core.
Were seeking a strategic handson Design Manager to elevate UX quality and effectiveness across a pivotal product group: Product Fundamentals. Youll help deliver against our Cost to Serve OKR building smarter systems that reduce operational effort without compromising user experience.
What Youll Do
Shape UX vision and priorities across your group
Align 34 crossfunctional squads around usercentred goals driving quality efficiency and measurable impact.
Be a handson leader (PlayerCoach)
As a Player youll spend around 40% of your time actively contributing to strategic discovery vision prototyping and unblocking squad work.
As a Coach youll spend around 60% of your time developing your team growing skillsets managing performance and raising the UX quality bar.
Youll lead from both the pitch and the sidelines flexing your handson involvement based on team needs and maturity.
Champion quality and growth
Embed critique culture QA standards and operational UX excellence across your squads.
Drive scalable costefficient systems
Design smart solutions that reduce internal effort and increase user satisfaction.
Collaborate across disciplines
Work closely with Research Data Product and Engineering partners.
Embed Growth Design practices
Help your team prioritise experiments optimisation and measurable improvements.
Evolve our design operations
Shape planning rituals and workflows that support fast sustainable delivery.
Hire lead and develop your team
Manage 25 product designers building a culture of high performance and creativity.
Your Impact
Youll be measured by your ability to:
Build a highperforming aligned design team.
Raise the quality bar through coaching standards and clear UX vision.
Drive a scalable impactful UX strategy that supports business goals.
About You
Proven experience leading design teams and scaling quality in fastpaced environments.
Strong UX craft and systems thinking with a portfolio showing realworld impact.
Skilled at balancing strategic leadership and handson contribution.
Collaborative by nature building strong partnerships across Product Engineering and Data.
Comfortable embedding Growth Design principles and experimentation mindsets.
A strong coach who grows designers craft confidence and impact.
Fluent in Figma and fast at using prototyping for communication and alignment.
Embodying Multiverse values especially Development is at our core.
Bonus Points
While not required you might stand out even more if you:
Show proof of curiosity through side projects experimenting with things like vibe coding new AI tools or selfdriven UX challenges.
Bring multidimensional experience across complementary areas like coding copywriting motion design video editing or growth marketing.
Can obsess over specific problems going deep to truly understand the nuances of a user need or system challenge.
Who Youll Be Joining
Youll join a thoughtful ambitious team of designers and researchers shaping Multiverses product evolution.
Designers work as true partners with PMs and Engineers.
Strong foundations exist: Product First Principles Design QA Critique Culture and a Design System with varied adoption across squads.
Based on the Nielsen Norman UX Maturity Model were currently at Stage 4: Structured systematic but variably effective.
Were evolving toward a more craftdriven scalable UX culture and youll play a key role in raising maturity and consistency.
Growth Design at Multiverse
Growth Design at Multiverse is where UX craft meets performance mindset using datainformed hypothesisdriven design to unlock improvements across the full user journey.
What defines a Growth Designer isnt where they work in the funnel but how they work.
Key traits:
Fast iterative cycles with tight feedback loops
Clear hypotheses A/B testing and KPIdriven thinking
Obsession with retention activation and conversion improvements
Comfort challenging assumptionseven best practices
Curious
Ready to shape the future of learning Apply today.
How we hire
Benefits
Time off 27 days holiday plus 5 additional days off: 1 life event day 2 volunteer days and 2 companywide summer shutdown days and 8 bank holidays per year
Nocost and lowcost health and wellbeing options including medical insurance medical cashback Gympass and online mental health resources
Access to costsaving schemes that include our Cyclescheme Techscheme & Workplace Nursery Scheme
Security for the future with life insurance through AIG and access to our pension scheme. We now offer two pension schemes: net pay arrangement and salary sacrifice. For our salary sacrifice scheme you would contribute a 5% employee contribution and we would contribute a 4% employer contribution on all base pay.
Perks: quarterly team socials and winter parties hybrid working work from abroad scheme and more!
Our commitment to Diversity Equity and Inclusion
Were an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race colour ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. This will never change. Read our Equality Diversity & Inclusion policy here.
Required Experience:
Manager
Employment Type
Full-Time
