Account Manager - Flatbed & Heavy Haul
Account Manager - Flatbed & Heavy Haul
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USD 75000 - 80000
1 Vacancy
Job Description
Job description
BEST Logistics Group is seeking an Account Manager to join our exciting GROWING Mission Critical Operations team in Kernersville NC! Our Account Managers provide topnotch leadership to a team of drivers in a fast paced environment while acting as a trusted central point of contact for moving standard and oversized freight throughout the US. You will act as a key link between the business our drivers and our customers playing an important part in daytoday fleet operations.
In this critical role you will be accountable for fielding calls and inquiries from drivers and working oneonone to solve problems with creative solutions that exceed customer expectations and our company objectives.
This will be a day shift position (in office hours are 8am to 5pm MonFri) with night/weekend availability required as needed. This is a niche part of the industry where youll be managing Regional Flatbed Heavy Haul and Hot Shot drivers and liaising with a variety of different customers and carriers.
Position Overview
Make safetyconscious decisions while ensuring compliance with all policies and procedures
Balance the needs of our customers our drivers and the business resulting in a high degree of efficiency and effectiveness
Provide ongoing direction and leadership to drivers and internal associates to ensure excellent customer service key factor achievement and associate development
Collaborate with others in the organization to identify and implement solutions to improve retention
Manage driver payroll and ensure drivers have quality work/life balance; the Account Manager makes all the difference in the daytoday work experience for our drivers!
Maintain continuous communication with customers to ensure a highquality freight movement process
Schedule pickup and delivery while strategically dispatching drivers and optimizing routes while factoring in key factors such as distance traffic delivery schedules etc.
Ensure accurate detailed completion of documentation for all loads including BOLs receipts and other relevant paperwork
Other duties as assigned by Director of Fleet Operations
Working for BEST Logistics Group you will enjoy a strong work/life balance that includes PTO and holidays along with comprehensive health insurance. You will have access to medical dental and vision insurance and enjoy our companypaid life insurance a generous 401(k) plan and an unbeatable company culture that supports your growth!
Job requirements
Ideal Candidates Will
Have at least two (2) years of experience with heavy haul / over dimensional freight.
Knowledge of McLeod TMS software highly preferrable
Be known for their ability to empower and mentor drivers to be proactive and results driven to creatively problem solve and thrive in a dynamic everchanging environment
Understanding of state permit guidelines and escort requirements
Knowledge of different equipment types used for flatbed & heavy haul trucking
Brokerage experience a PLUS
Strong communication and organizational skills.
Keen understanding of FMCSA and DOT Regulations
- Kernersville North Carolina United States
All done!
Your application has been successfully submitted!
Required Experience:
Manager
Employment Type
Full-Time
