Patient Journey Manager Oncology
Patient Journey Manager Oncology
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Job Description
In your role of Patient Journey Manager Oncology you will oversee the collaboration and engagement with key accounts/institutions and stakeholders in the field of hematology to drive innovative business solutions that enhance patient access to medicine.
This will involve identifying obstacles that hinder effective product utilization within specific institutions and formulating and implementing strategic plans to overcome these challenges.
Key Responsibilities:
Discover & Partner
Build strategic collaborative external business relationships with targeted institutional key stakeholders; engage and partner to develop patientfocused solutions to optimize the patient journey within hospital and/or patient support program (PSP)/HSS.
Serve as the primary fieldbased point of contact for a portfolio of cancer care sites facilitating successful GSK product integration and utilization.
Investigate uncover and map current patient models of care for assigned institutions: sitespecific and/or provincial treatment pathway processes policies protocols and workflows for hematology medicines institutional key influencers/decision makers systems/software integration and considerations for optimal PSP implementation.
Identify clinical economic and operational gaps and barriers and lead the development and implementation of innovative solutions to optimize patient access and outcomes.
Implement
Ensure launch success by optimizing the patient journey and building solutions that are at the intersection of patient journey pain points brand priorities and health systems barriers.
Demonstrate leadership in gathering and sharing timely insights from external healthcare community that inform and shape crossfunctional activities.
Support decision making within institutions that drive operational integration of new treatments and optimal care pathway placement aligned to approved label.
Optimize
Evaluate PSP customer experience for each assigned institution and communicates performance on both quarterly and on an as needed basis. Identifies regional trends and contributes insights to PSP Lead/Commercial team.
Understand each institution and support them during transitional periods (e.g. obtention of drug public coverage)
Conduct an indepth analysis to uncover care gaps local barriers and key customer needs to drive strategic objectives for the institutions.
Enhance operational excellence and innovation to optimize care path for patients receiving treatment identifying process optimizations and insights as PSP evolves.
Minimum Qualifications
We are looking for professionals with these required skills to achieve our goals:
5 years of experience in hematology/oncology and strategic account management working with high influence key stakeholders in hospital/institutional setting.
Strong background in pharmaceutical industry life sciences or medical/nursing.
Project management experience including superior organization and planning skills.
Proven ability to build external relationships quickly and credibly and influence key decision makers.
Strong business acumen and sense of urgency.
Collaborative mindset.
Strength in navigating the unknown confidence to seek uncover and understand current state within assigned institutions; creativity and drive to forge an optimal path to desired state.
Selfmotivated accountable passionate committed invested in the business.
Strength in challenging both self and the status quo.
Excellent communication customer engagement skills and presentation skills.
Solutionsoriented with the ability to offer creative options for problem solving.
Demonstrate the highest levels of governance and comply with GSK policies and procedures applicable healthcare laws and regulations.
Ability to travel within Poland 3040% including overnight travel.
A valid drivers license and safe driving record.
University degree health sciences or business administration preferable.
Preferred Qualifications
The following characteristics would be an asset:
Advanced degree.
Thorough understanding of hematology markets (MM knowledge would be a big asset) and disease landscapes.
Established business relationships with HCPs and other stakeholders within hematology/oncology.
Experience working in markets with complex reimbursement and treatment pathways.
Product launch experience in a new therapeutic area (TA).
Why Us
- Career at one of the leading global healthcare companies
This is a hybrid ( office/field) role and requires 4050% travel.
- Contract of employment
- Company Car
- Attractive reward package (annual bonus & awards for outstanding performance recognition awards for additional achievements and engagement holiday benefit)
- Life insurance and pension plan
- Private medical package with additional preventive healthcare services for employees and their eligible counterparts
- Sports cards (Multisport)
- Possibilities of development within the role and companys structure
- Personalized learning approach (internal training mentoring access to online training platforms: Keep Growing Campus LinkedIn Learning Business Skills Harvard Manage Mentor Skillsoft and external training)
- Extensive support of work life balance (flexible working solutions short Fridays option health & wellbeing activities).
- Supportive community and integration events
- Modern office with creative rooms fresh fruits every day
Why GSK
Uniting science technology and talent to get ahead of disease together.
GSK is a global biopharma company with a special purpose to unite science technology and talent to get ahead of disease together so we can positively impact the health of billions of people and deliver stronger more sustainable shareholder returns as an organisation where people can thrive. We prevent and treat disease with vaccines specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies investing in four core therapeutic areas (infectious diseases HIV respiratory/ immunology and oncology).
Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders its also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired encouraged and challenged to be the best they can be. A place where they can be themselves feeling welcome valued and included. Where they can keep growing and look after their wellbeing. So if you share our ambition join us at this exciting moment in our journey to get Ahead Together.
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race color religion sex (including pregnancy gender identity and sexual orientation) parental status national origin age disability genetic information (including family medical history) military service or any basis prohibited under federal state or local law.
Important notice to Employment businesses/ Agencies
GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSKs commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license GSK may be required to capture and report expenses GSK incurs on your behalf in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSKs compliance to all federal and state US Transparency requirements. For more information please visit the Centers for Medicare and Medicaid Services (CMS) website at Experience:
Manager
Employment Type
Full-Time
Key Skills
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