Director Managed Operations, AWS European Sovereign Cloud Region
Director Managed Operations, AWS European Sovereign Cloud Region
Posted on :
22-05-2025
Employer Active
1 Vacancy
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Job Description
Does the challenge that comes from leading and driving large crossorganizational projects and initiatives for one of the largest Cloud providers excite you Do you enjoy working in an entrepreneurial environment solving complex technical problems and delivering innovative solutions
The AWS Managed Operations (MO) organization was founded in April 2023 with the objective to reduce operational load and toil through longterm engineering projects. MO is building the bestinclass engineering and operations team that will own the daytoday operations for AWS Regions; improving the availability reliability latency performance and efficiency to operate AWS regions. This position will specifically focus on the European Sovereign Cloud (ESC) Region which applies the region be operated by EU personnel located in the EU.
Key job responsibilities
The role is the single threaded leader for Managed Operations in the European Sovereign Cloud region. The role works to set and execute the strategic vision for operations teams in collaboration with product sales tech organizations and service teams.
The role requires a detailed understanding and ability to drive critical aspects of operations.
The leader in this role should be customer obsessed who can balance longterm support vision with shortterm customer needs.
The role will lead strategic initiative and provide support to operation teams across EU countries.
Advanced degree / Masters Degree (Math Statistics Engineering Science Business) from an accredited university
Experience leading an operational organization in a global environment responsible for an overall team of 300 employees.
Excellent written and verbal communication skills both remotely and face to face.
Proven evidence of success in operational management operational enhancement and operational change.
Experience of managing and developing two levels of management and their direct reports.
Good knowledge of employment law and HR policies and procedures.
Proven coaching and leadership skills including evidence of successful succession planning models.
People and performance management experience.
A proven track record of implementing delivering large projects and communicating effectively at executive level.
MBA from a top tier Business School
Ability to organize and manage multiple tasks simultaneously
Experience working in a global team environment with multiple time zones
Ability to handle changing priorities and use good judgment when working in stressful situations
Decisive confident and experienced in influencing others
An understanding of Lean and Six Sigma.
Deep knowledge in continuous improvement methods such as Kaizen Lean DMAIC etc.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The AWS Managed Operations (MO) organization was founded in April 2023 with the objective to reduce operational load and toil through longterm engineering projects. MO is building the bestinclass engineering and operations team that will own the daytoday operations for AWS Regions; improving the availability reliability latency performance and efficiency to operate AWS regions. This position will specifically focus on the European Sovereign Cloud (ESC) Region which applies the region be operated by EU personnel located in the EU.
Key job responsibilities
The role is the single threaded leader for Managed Operations in the European Sovereign Cloud region. The role works to set and execute the strategic vision for operations teams in collaboration with product sales tech organizations and service teams.
The role requires a detailed understanding and ability to drive critical aspects of operations.
The leader in this role should be customer obsessed who can balance longterm support vision with shortterm customer needs.
The role will lead strategic initiative and provide support to operation teams across EU countries.
Advanced degree / Masters Degree (Math Statistics Engineering Science Business) from an accredited university
Experience leading an operational organization in a global environment responsible for an overall team of 300 employees.
Excellent written and verbal communication skills both remotely and face to face.
Proven evidence of success in operational management operational enhancement and operational change.
Experience of managing and developing two levels of management and their direct reports.
Good knowledge of employment law and HR policies and procedures.
Proven coaching and leadership skills including evidence of successful succession planning models.
People and performance management experience.
A proven track record of implementing delivering large projects and communicating effectively at executive level.
MBA from a top tier Business School
Ability to organize and manage multiple tasks simultaneously
Experience working in a global team environment with multiple time zones
Ability to handle changing priorities and use good judgment when working in stressful situations
Decisive confident and experienced in influencing others
An understanding of Lean and Six Sigma.
Deep knowledge in continuous improvement methods such as Kaizen Lean DMAIC etc.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Director
Employment Type
Full-Time
Key Skills
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