Product Support Coordinator
Product Support Coordinator
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Job Description
PAPE MATERIAL HANDLING INC. REDMOND OR
PRODUCT SUPPORT COORDINATOR:
Do you love working in a positive highenergy environment Do you love providing a great experience for customers If you answered yes to these questions we want to hear from you! Pape Material Handling the premier capital equipment dealer in the West is adding to their team in Redmond OR.
At Pape you can count on us to invest heavily in your career through training resources and support. We want to see you grow your skill set and experience and in turn provide excellent compensation worklife balance and benefits for you and your family. Come join our team!
WHAT YOULL DO:
In the Product Support Coordinator role you will work with the service department and be their goto person on locating parts so they can complete repairs on equipment. Additionally you will put together service and tire quotes occasionally receive freight assist customers at the parts counter and provide support to the sales department. To thrive in this role you must be detailoriented have a customerservice mindset and have a winning attitude.
WHAT YOU NEED:
- Selfmotivation and assertive drive.
- Ability to perform at a high level in a fast pace and teamoriented environment.
- Verifiable parts counter experience or applicable mechanical/service experience.
- Knowledge of parts inventory.
- Ability to communicate effectively with customers by telephone and in person in an effort to sell company parts and other services.
- Aboveaverage organizational skills.
Compensation: $27/hr (Depending on Experience)
Why work for Pape:
- Competitive pay based on your skills training and experience level.
- Outstanding benefits including 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical Dental Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short and LongTerm Disability Insurance; Employee Assistance Program; Online and InstructorLed Training; Tuition Reimbursement for Training Programs.
- Progressive Vacation Plans Sick Leave & Paid Holidays Members receive 80 hours of vacation (First year is prorated for new hires based on start date) 40 hours of Sick Leave and 7 paid holidays each year. Pap vacation plans also have tiers based on your seniority so as your seniority grows your vacation time off does as well.
- Advancement Pape is a dynamic growthoriented organization with a focus on promoting from within.
- Stability and reputation Pape is a familyowned fourthgeneration company with over 160 locations over 4500 members and 85 plus years of experience. Pape is known for their stability honesty and integrity.
- Equipment We have the largest equipment inventory in the West and an unparalleled parts inventory!
- Employee impact Enjoy an opendoor policy where your voice will be heard and your opinions will matter.
- Training You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape Group maintains a drugfree workplace and as such requires candidates to successfully pass a preemployment drug test.
Required Experience:
IC
Employment Type
Full-Time
