The associate care manager will work with a certified care manager to coordinate the care for clients and their families. Conduct home visits and facility visits to care for clients by assess their needs and provide recommendations and care plans that support those needs. Act as an advocate and guide to support clients and families facing longterm care needs. Coordinate services with other professionals and act as a point of contact for family members who are concerned with patient care. Build strong client relationships to drive positive care outcomes that enable clients to feel valued and respected.
Education
A degree in a human servicerelated field or a registered nurse preferred
Certified care manager or actively working towards certification is also preferred
Ideal Candidate Background/Skills
Geriatric Experience: General understanding of the major issues of aging (loss grief physical changes depression dementia)
Professionalism: Maintain effective working relationships maintain confidentiality interpret and handle routing matters in accordance with established procedures and follow oral and written instructions
Critical Thinking Skills: Ability to analyze interpret and evaluate information to resolve necessary issues for clients and their family
Organizational Skills: Demonstrate the ability to work independently and manage priorities to meet the standards of practice
Team Player: Ability to work and collaborate with peers support staff home healthcare aides caregivers physicians etc.
Responsibilities Include
- Assess patient needs
- Running errands for clients as needed
- Remain up to date on best practices and information about healthcare concerns and conditions
- Monitor a patients medical progress as well as observations reported by caregivers family members and clinicians
- Communicate regularly with management to provide updates about a clients condition and ongoing care plan
- Provide ongoing support and empathy for patients
- Keep detailed records of each client visit
- Work around complex schedules or walk patients through secondary plans when first options fall through
- Performing various administrative duties such as updating spreadsheets daily logs tracking expenses updating client visits in software programs
Aging Life Care Professionals offer a holistic clientcentered approach to caring for older adults or others facing ongoing health challenges. Working with families the expertise of Aging Life Care Professionals provides the answers at a time of uncertainty. Their guidance leads families to the actions and decisions that ensure quality care and an optimal life for those they love thus reducing worry stress and time off of work for family caregivers through:
- Assessment and monitoring
- Planning and problemsolving
- Education and advocacy
- Family caregiver coaching