Designation: Project Manager
Location: Ahmedabad
Department: Technical
About the Role
We are seeking a proactive experienced Project Manager to lead the delivery of our software projects from inception to post-launch support. This is a key customer-facing role that requires you to act as the primary point of contact for clients translate business needs into actionable plans and ensure seamless execution with cross-functional teams. You will be responsible for driving project outcomes championing Agile best practices and supporting both internal teams and customers to deliver high-quality software solutions.
Key Responsibilities
- Project Leadership: Own and manage the full project lifecycle—initiation planning execution delivery and support—for software development projects.
- Client Engagement: Serve as the primary interface for customers. Build trusted relationships understand their business objectives and set clear expectations.
- Project Estimation: Prepare detailed project estimations for timelines and resources based on business requirements and technical inputs.
- Requirements Management: Elicit document and clarify business requirements. Translate these into detailed technical requirements and user stories for development teams.
- Sprint & Resource Planning: Organize and run sprint planning daily stand-ups reviews and retrospectives. Coordinate resource allocation and manage project backlogs.
- Project Tracking: Monitor project progress risks and issues using Jira ClickUp or similar tools. Ensure tasks are delivered on time and within scope.
- Cross-functional Coordination: Work closely with engineering QA UI/UX DevOps and support teams to remove blockers and drive solutions forward.
- Ticket Resolution Support: Proactively assist the support team with ticket prioritization escalation and resolution—especially for complex or high-impact issues.
- Stakeholder Communication: Provide regular status updates progress reports and dashboards to both internal teams and external clients.
- Quality & Delivery Assurance: Ensure deliverables meet business and technical requirements quality standards and are delivered within the agreed budget and timelines.
- Continuous Improvement: Capture lessons learned improve project management processes and foster a culture of accountability and transparency.
Key Skills and Experience
- Bachelor’s or Master’s degree in Computer Science Engineering or related field.
- Minimum 8 years of professional experience in the IT/software industry with at least 1 year in a project management or team lead role.
- Proven track record of successfully delivering software projects ideally for multiple clients or business domains.
- Hands-on experience with Agile/Scrum methodologies and associated tools (Jira ClickUp Confluence Trello or equivalent).
- Strong ability to break down complex business problems into clear technical deliverables.
- Excellent communication negotiation and interpersonal skills.
- Strong hold on communication channels like Calls Email Teams Slack WhatsApp Telegram etc.
- Well versed with Google Drive Sheet Docs Slides as well Microsoft’s OneDrive Outlook Word Excel PowerPoint.
- Have good hold of ChatGPT Perplexity Gemini Cursor Gamma like AI tools.
- Strong analytical and problem-solving abilities.
- Demonstrated leadership in driving results and motivating cross-functional teams.
- Ability to manage multiple projects and priorities in a dynamic fast-paced environment.
- Familiarity with software development lifecycles deployment pipelines and DevOps practices.
What We Offer
- Opportunity to lead and deliver impactful technology projects for diverse clients.
- Exposure to cutting-edge technologies and industry best practices.
- Dynamic inclusive and learning-oriented culture.
- 5-day work week with flexible working hours.
- Support for continuous professional development and certifications.