Bilingual Customer Care Associate
Bilingual Customer Care Associate
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Job Description
Full Job Descritpion: BilingualCustomer Care Associate
Salary/Compensation:Hourly 10 H10
Tulsa PublicSchools existing salary schedules provide career increment adjustments based on education/experience and/or and years of credible service. Additionally our board of education recently approved salary & benefit increases for qualifying positions. We are currently in the process of updating job descriptions and accompanying salary information. For information about salary and benefits for this specific position please visit ourCompensation and Benefits website.
About Our District:At Tulsa Public Schools our mission is to inspire and prepare every student to love learning achieve ambitious goals and make positive contributions to our world. We are the destination for extraordinary educators and staff who work with our community and families to ignite the joy of learning and prepare every student for the greatest success in college careers and life. Our core values of equity character excellence team and joy guide how we work and interact with each other and our community.
Position Summary: Assists with Enrollment and Student Information Department processes toinclude student enrollment student records transfers attendance graduation/credit requirementstranscripts assessment suspension dropouts/truancy reports trend data reports state reportsand surveys for nonEnglish speaking families. Ensures accuracy. Assists with research projectsas may be required. Communicates on a positive basis with patrons and school personnel and
students.
Minimum Qualifications:
Education:
High School diploma or equivalent.
College credit or degree preferred
Experience:
Two (2) years administrative experience preferred
Prior customer service experience
Two (2) years experience in K12 settings that serve lowincome students andcommunities
Specialized Knowledge Licenses etc.:
Bilingual in Spanish required
Proficient in Microsoft Office Suite and Google Suite
Required Experience:
IC
Employment Type
Full Time
