Outreach and Engagement Specialist - CTrides
Outreach and Engagement Specialist - CTrides
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1 Vacancy
Job Description
AECOM is seeking an Outreach and Engagement Specialist based in the Hartford CT region. In this position you will be a member of the Outreach and Engagement team on our CTrides project which manages the Connecticut Department of Transportations statewide transportation demand management (TDM) program.
This program aims to reduce traffic congestion and improve air quality by encouraging Connecticut residents to use sustainable and active transportation modes such as carpooling public transportation and bicycling. As a CTrides Outreach and Engagement Specialist you will be responsible for building and maintaining relationships with CTrides partners within an assigned territory. You will assist these partners with the development and implementation of sustainable and active transportation programs that help reduce traffic congestion and improve air quality. You will work in a fastpaced team environment following a sales model with monthly performance metrics.
Responsibilities of this role include but may not be limited to the following:
- Performs a range of transportation demand management marketing outreach and sales activities to influence individual travelers commuters and students to utilize nondrivealone means of transportation including carpooling vanpooling public transit bicycling walking telecommuting and other options.
- Develops promotes and implements a range of worksite schoolbased and community programs to improve air quality and reduce traffic congestion.
- Benchmark and analyze growth in TDM services and employer programs monthly quarterly and annually.
- Analyzes data from ride matching/tracking programs geographic information systems and associated databases.
- Provides Travel Demand Management guidance to employers educational and community institutions.
- Assists with reporting on program progress for monthly/quarterly reports including developing written summaries of activities underway.
- Participates in Statewide project events which help to further the programs goals.
- Proactively offers telework solutions to employerbased partners and stakeholders.
- Provides consultations and needs analyses for employer organizations business associations civic associations local government agencies and others in the State.
- Works to establish oversee and coordinate sustainable transportation programs including giving management training presentations for employer partners and stakeholders within an assigned region.
- Accurately document all sales and outreach activity within an assigned region using Salesforce according to project protocols.
- Monitor and analyze the effectiveness of the commute alternative programs in place in an assigned region using established metrics.
- Demonstrates knowledge and understanding of various TDM strategies including carpools vanpools transit and Emergency Ride Home programs to influence transportation mode choice away from drivealone travel.
- Develop new and existing clients through cold calls networking and other means to engage prospective partners and reengage existing.
- There will be a balance of required inoffice and field work including traveling to various employer locations to conduct outreach activities.
Qualifications :
Minimum Requirements
- BA/BS in Communications or related field plus demonstrated equivalency of experience and /or education.
- Experience using Microsoft Office computer applications including Excel Word and PowerPoint.
- Valid US Drivers License required as a condition of employment must pass AECOMs Motor Vehicle Records review.
- Due to the nature of the work US Citizenship is required
Preferred Qualifications
- Experience with sales or business development experience with a track record of meeting or exceeding growth targets.
- Demonstrated ability to prospect build and manage relationships with diverse stakeholders community organizations and businesses.
- Experience with outbound engagement cold outreach and lead generation to expand partnerships and program reach.
- Experience representing an organization at community events tabling opportunities and public engagements with the ability to communicate persuasively and effectively.
- Strong interpersonal and communication skills with a talent for building rapport and trust quickly both inperson and virtually.
- Experience with CRM tools (e.g. Salesforce) or outreach tracking systems to manage leads document activities and report on progress.
- Comfortable with flexible schedules including some evenings and weekends to attend community and partner events.
- Experience working in transportation sustainability or community engagement fields is a plus but not required.
Additional Information :
- Ability to lift up to 30 lbs. for field events and material setup.
- Ability to work independently in the field manage a territory and prioritize activities that drive growth.
- Willingness to work occasional flexible schedule evenings and weekends as needed for community events.
- Reliable means of transportation is required
- Sponsorship is not available for this position
- Relocation support is not available for this position
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status AECOM benefits may include medical dental vision life AD&D disability benefits paid time off leaves of absences voluntary benefits perks flexible work options wellbeing resources employee assistance program business travel insurance service recognition awards retirement savings plan and employee stock purchase plan.
AECOM is the global infrastructure leader committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities we solve our clients complex challenges in water environment energy transportation and buildings. Our teams partner with public and privatesector clients to create innovative sustainable and resilient solutions throughout the project lifecycle from advisory planning design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at .
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects both in your local community and on a global scale that are transforming our industry and shaping the future. With cuttingedge technology and a network of experts youll have the resources to make a real impact. Our awardwinning training and development programs are designed to expand your technical expertise and leadership skills helping you build the career youve always envisioned. Here youll find a welcoming workplace built on respect collaboration and communitywhere you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
