Jr. Process Coordinator
Jr. Process Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities & Qualifications
RESPONSIBILITIES
Lead requirements gathering sessions with stakeholders across IT Services Cybersecurity and Software Development teams.
Document and manage technical and business requirements in Azure DevOps and/or Jira.
Assist project teams in building out Kanban boards backlogs epics and release documentation.
Upgrade current Excelbased metrics dashboards into modern interactive Power BI reports.
Own internal IT performance reporting automate key metrics tracking and translate data into actionable insights.
Support CMMI Level 5 and ISO compliance efforts through development of dashboards and documentation for:
Statistical process control (SPC) charts
Hypothesis testing and 2sample ttests
Root cause analysis visualizations
MonteCarlo Analysis
- Collaborate with Quality and Compliance teams to build reusable project artifact templates and internal audit checklists.
- Contribute to continuous improvement initiatives across all departments by identifying process inefficiencies and visualizing outcomes.
- Present insights and dashboards to leadership enabling smarter decisions about team capacity compliance status and project velocity.
- Acts as a liaison between project managers technical teams and leadership to align on requirements and expected deliverables.
REQUIRED QUALIFICATIONS
2 years of experience as a Business Analyst Process Coordinator or Technical Analyst on Agile or Scrum teams.
Demonstrated experience gathering and documenting technical requirements for complex projects.
Proficient in Azure DevOps Jira or similar project tracking tools.
Strong Excel skills and handson Power BI experience (Dashboards DAX KPI design).
Ability to apply statistical methods such as control charts ttests and root cause analysis.
Experience building dashboards for executivelevel reporting and technical performance monitoring.
Interest or background in supporting ISO CMMI or other compliance communication skills both technical writing and visual presentation of data.
Bachelors degree in Business Analytics Computer Science Information Systems or related field. (Preferred)
Secret clearance (active or ability to obtain).
Overview
We are seeking an Jr. Process Coordinator to join our HQ team in Reston VA.
This IT Specialist is responsible for assisting in maintaining the continuity of IT and HQ services for all TekSynap by providing the support intelligence attention to detail and customer service to achieve timely resolutions to requests incidents problems changes and releases.
TekSynap is a fast growing hightech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. Technology moving at the speed of thought embodies these principles the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our fulltime employees a competitive benefits package to include health dental vision 401K life insurance shortterm and longterm disability plans vacation time and holidays.
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The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract applicable law or regulation.
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Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Location: Reston VA Remote/Hybrid
- Type of environment: Office Remote Varies
- Noise level: Low
- Work schedule: Schedule is day shift Monday Friday. May be requested to work evenings and weekends to meet program and contract needs.
- Amount of Travel: Less than 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to use hands to handle feel touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop kneel crouch or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision distance vision peripheral vision depth perception and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
- Legal right to work in the United States
- Must be eligible to obtain a government clearance
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals employment decisions will be based on merit qualifications and abilities. TekSynap does not discriminate against any person because of race color creed religion sex sexual orientation gender identity protected veteran status national origin disability age genetic information or any other characteristic protected by law (referred to as protected status). This nondiscrimination policy extends to all terms conditions and privileges of employment as well as the use of all company facilities participation in all companysponsored activities and all employment actions such as promotions compensation benefits and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application please contactfor assistance.
Required Experience:
IC
Employment Type
Full-Time
