Patient Access Representative
Patient Access Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Patient Access Representative
Position:FullTime (MF 7:30am 4:30pm)
Location: Keystone Patient Access Center 111 Chambers Hill Drive Suite 200 Chambersburg PA 17201
Details: 40 hours per week. Weekends and holidays off.
About Us:
Keystone Patient Access Center is dedicated to providing exceptional service to our patients. We are looking for a team player with a desire and willingness to learn!
Responsibilities:
- Answer phone calls promptly (by the third ring).
- Determine the reason for the contact and provide appropriate information.
- Direct callers to the correct individuals or departments.
- Assist patients by scheduling appointments through various channels (phone Solution Reach EMR).
- Reschedule appointments as necessary.
- Book incoming referrals.
- Assist with mailings and other projects as call volume allows.
Qualifications:
- High school diploma or GED required.
- Experience in a healthcare setting is highly preferred.
- Proficiency with telephones and computers.
- Excellent customer service skills.
- Spanish speaking is always a plus but not required.
Why Join Us
- Enjoy a supportive and dynamic work environment.
- Comprehensive benefit package
- Grow your skills and career with us!
If you are enthusiastic about helping others and thrive in a fastpaced office setting we would love to hear from you!
Equal Opportunity Employer
Keystone Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion sex national origin disability status genetics protected veteran status sexual orientation or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
