Technology Business Communications Director
Technology Business Communications Director
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1 Vacancy
Job Description
Position Overview
At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected valued and have an opportunity to contribute to the companys success.As a Director of Technology Communications within PNCs Marketing and Communications organization you will be based in Pittsburgh and manage a team comprised of internal and external communicators and content creators. Other locations will be considered. Other locations may be considered.
The Director of Technology Communications will be charged with leading the development and execution of:
Executive communication strategy internally and externally.
Enterprise internal communications strategy focused on Technology as a growth driver for our lines of business as well as employee tools delivered through the companys digital workplace.
Thought Leadership content strategy including relevant valueadd topics and impactful delivery channels.
Client Communications strategies and channels.
External communications strategy that positions PNC as a technology leader with strong subject matters expertise and as a destination for top talent.
Measuring engagement on all content and communications to understand impact and guide decision making.
Job Description
- Leads the development and execution of all communications strategies to advance the strategic direction of the unit.
- Establishes and leads overall communication strategies; oversees the planning research and development of content for complex communication initiatives. Develops and implements measurements to determine the effectiveness of communications plans and strategies.
- Develops and maintains client relationships with executives and all levels of management providing counsel on all aspects of communications. Engages other parts of the organization to ensure strategic alignment clarity and accuracy of message.
- Provides final review and approval before internal or external communications are released to the assigned line of business.
- Leads teams coaches influences outcomes and evaluates success as appropriate. Typically has people management responsibilities including but not limited to talent management performance management staffing etc.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC you will be expected to:
- Include Intentionally Cultivates diverse teams and inclusive workplaces to expand thinking.
- Live the Values Role models our values with transparency and courage.
- Enable Change Takes action to drive change and innovation that will transform our business.
- Achieve Results Takes personal ownership to deliver results. Empowers and trusts others in decision making.
- Develop the Best Raises the bar with every talent decision and guides the achievement of all employees and customers.
Qualifications
Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.
Preferred Skills
Branding Change Management Creative Process Design Thinking Digital Marketing Media Relations Prioritization Strategic Communication Planning Strategic PlanningCompetencies
Copywriting and Editing Decision Making and Critical Thinking Effective Communications Influencing Organizational CommunicationsWork Experience
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree PhD or certifications is desirable. Industryrelevant experience is typically 8 years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.Education
BachelorsCertifications
No Required Certification(s)Licenses
No Required License(s)Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for fulltime employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and longterm disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; backup child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.To learn more about these and other programs including benefits for full time and parttime employees visitYour PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also calland say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.
California Residents
Required Experience:
Director
Employment Type
Full-Time
