Deskside Technician I
Deskside Technician I
Posted on :
17-05-2025
Employer Active
1 Vacancy
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Job Description
Job Description
Working in a fastpaced constantly evolving environment you will be responsible for providing a high level of customer service and handson support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service.
We are looking for an extremely proactive person with a keen interest in technology who is able to make suggestions for improvements and offer an opinion on new products or services.
In addition we are looking for a person with exceptional customer service skills along with the ability to build effective working relationships with both team members and business users and a flexible and committed approach to work.
Job responsibilities
- Face to Face IT support of users;
- Hardware installation movement and deinstallation;
- Diagnosing problems concerning personal hardware (PCs laptops printers scanners etc.);
- System and application changes testing scripts preparation in MS Windows 10 and MS Office 365 environment;
- Small project management related with new hardware or software installation;
- Software patches and updates installation using MS SCCM;
- 23 years of experience in a technical ICT environment preferably in a Manufactory based organization
- General End User technology knowledge
- End User Workspace platforms (discovery asset management client management)
- End User Microsoft platforms (Active Directory Office SCCM)
- ITSM Tool Set (Ticket Management Software) preferred
- Soft skills: Planning and organizing; Attention to details; Problem solving; Analysis; Flexibility; Customer sensitivity: Technical writing skills.
- Excellent German and English Language Written and Spoken
Whats next:
Its best to apply today because job postings can be taken down and we wouldnt want you to miss this opportunity. In case you need further information just send us a message at and well be happy to assist!
The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.
Diversity & Inclusion
Here at the Stefanini Group we value plurality and equity regardless of race sexual orientation disability age ancestry religion gender and nationality. We understand and encourage the importance of being you!
About us
We are a Brazilian company with over 35 years of experience in delivering IT services worldwide ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries through our 70 offices located throughout the world. We have managed to become the preferred partner of many smalltomidsize local and regional companies as well. Most of our clients come from industries such as financial services manufacturing telecommunications chemical services technology public sector and utilities.
Stefanini has career opportunities locally and around the world for professionals interested in a vibrant passionate teamoriented workplace. If you are a customercentric person with a get it done attitude come over for coffee and a talk on your future career with us! Learn more about us on and join us onLinkedInFacebookandInstagramwhere we regularly post insights from our colleagues.
Required Experience:
IC
Employment Type
Contract
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