Outbound Sales Team Lead

Outbound Sales Team Lead Team Germany

Hybrid in Frankfurt or Berlin Germany

The company

Imagine a world where every small business has the power to thrive. Thats the world were building at iwoca. Small businesses arent just statistics theyre the heartbeat of our communities the character of our high streets and the engine of our economy. Since 2012 weve revolutionised how these businesses access finance turning what was once a lengthy frustrating process into something remarkable: funding thats fast flexible and actually works for modern businesses.

Our impact speaks for itself: weve provided billions in funding to over 150000 businesses across Europe making us one of the continents leading fintech innovators. But were just getting started. Our mission To empower one million businesses with the financial tools they deserve.

We combine cuttingedge technology and data science with genuine human understanding to make finance feel less like a barrier and more like a superpower. Whether its managing cash flow or seizing unexpected opportunities we ensure businesses get the funds they need often within minutes.

The role

Were looking for an ambitious and resultsoriented Outbound Sales Team Lead to build manage and inspire our newly established Outbound Sales team (initially 24 salespeople). This is a unique entrepreneurial opportunity to play a pivotal role in financing Germanys SMEs the backbone of our economy while shaping the processes and culture of a growing team. Youll directly impact iwocas mission by connecting businesses with the funding they need to thrive. This role offers significant earning potential with an uncapped commission structure based on the Customer Lifetime Value (CLTV) generated by acquired customers starting on a 60000 base salary with a OTE of 90000 per year.

As our Outbound Sales Team Lead youll lead and develop a new team focused on proactively generating new business opportunities while also having individual sales goals. You and your team will be responsible for making outbound calls primarily to cold prospective SME clients and following up on targeted direct mail campaigns booking qualified meetings guiding businesses through their financing options within our product suite and ultimately closing deals. Youll be instrumental in capitalizing on new market opportunities such as our recently extended loan durations (up to 60 months) by implementing a focused consultative sales approach.

• Team Leadership & Development: Provide inspiring daytoday leadership coaching and full linemanagement for a team of 24 Outbound Sales Executives. Foster a highperformance culture focused on achieving and exceeding targets.

• Performance Management: Take ownership of your teams performance and your own contribution. Define track and report on key performance indicators (KPIs) with a primary focus on maximizing the Customer Lifetime Value (CLTV) of newly acquired customers. Implement strategies to maximize team productivity and success.

• Sales Process & Strategy: Collaborate closely with sales experts from our experienced UK team and our Commercial Strategy team to establish refine and implement effective outbound sales processes tactics and playbooks tailored to the German market specifically for cold outreach and direct mail followup.

• Pipeline Management & Coaching: Actively manage the teams sales pipeline. Provide practical handson coaching by reviewing calls analyzing performance data and offering tailored advice to help each individual improve their sales skills and manage their pipeline effectively. Identify individual strengths and areas for development.

• Data Analysis & Insight: Regularly analyze sales data using CRM and analytics tools to identify trends measure performance against goals (especially CLTV metrics) and uncover opportunities for improvement in strategy and execution.

• Crossfunctional Collaboration: Work effectively with Marketing Credit and other internal teams to ensure a smooth customer journey and alignment on goals.

• Onboarding & Training: Leverage the expertise of our established UK counterpart team who will provide significant support for the onboarding and ongoing training of you and your team.

The requirements

• Proven Sales Leadership Experience: At least 2 years of experience successfully managing and developing a sales team ideally within a B2B environment targeting SMEs. Experience in outbound sales particularly cold calling and managing structured outreach campaigns is highly desirable.

• Strong People Management Skills: A natural ability to motivate coach and develop salespeople. You understand that different individuals require different approaches and are passionate about helping others succeed. Experience with performance management frameworks is a plus.

• TargetDriven & Motivated: A demonstrable track record of meeting and exceeding sales targets both individually and as a team leader. You possess a high level of intrinsic motivation and thrive in a resultsoriented environment.

• Excellent Communication & Feedback Skills: Ability to articulate clearly provide constructive feedback effectively and readily receive feedback for personal and team growth.

• Product Aptitude: While direct finance experience isnt mandatory you must have the ability to quickly learn and understand financial products and articulate how iwocas solutions solve specific problems for SMEs.

• Resilience & Adaptability: You handle setbacks constructively learn from challenges and adapt quickly in a fastpaced evolving environment.

• Customer Empathy: A genuine interest in understanding and solving the challenges faced by small business owners.

• Tech Savvy: Proficiency with CRM systems (Hubspot preferred) and sales analytics tools.

• Language Skills: Fluency in German (native or C2 level) and professional working proficiency in English are essential for interacting with our customer base and international team.

The culture

At iwoca we prioritise a culture of learning growth and support and invest in the professional development of our team members. We value thought and skill diversity and encourage you to explore new areas of interest to help us innovate and improve our products and services.

The offices

We put a lot of effort into making iwoca a great place to work:

• Offices in London Leeds Berlin and Frankfurt with plenty of drinks and snacks.

• Events and clubs like bingo comedy nights yoga classes football etc.

The benefits

• 26 days holiday an extra day off for your birthday the option to buy or sell an additional five days of annual leaveand unlimited unpaid leave

• A onemonth fully paid sabbatical after four years.

• Instant access to external counselling and therapy sessions for team members that need emotional or mental health support.

• An employee equity incentive scheme

• Two company retreats a year weve been to France Italy Spain and further afield.

And to make sure we all keep learning we offer:

• A learning and development budget for everyone.

• Companywide talks with internal and external speakers.

• Access to learning platforms like Treehouse.