Embed Canada Operations Specialist (Dome Productions)

Role Title: Embed Canada Operations Specialist (Dome Productions)

Compensation Range: $60K Canadian Dollar Annual

Reports To: International Operations Manager

Ready to turn your passion into a career Do you dream of working in a dynamic and fastpaced logistics environment supporting major events in sports music fine art and film Want the chance to collaborate with some of the biggest names in entertainment media and global events Look no further! Were looking for talented and passionate individuals like you to join our logistics team.

Global Critical Logistics an awardwinning global leader within the entertainment and luxury import/export logistics industry providing unrivaled experience and expertise for live events touring sports luxury auto and art freight forwarding. Our teams serve as the premier freight forwarders handling some of the worlds biggest concerts festivals and sporting events for many highprofile clients across the music & sports industries to make the greatest shows and events possible across the world.

At our company we believe that our people are our greatest asset. As a Operations Specialist you will play a crucial role in an environment where our employees excel and feel valued. Join us in creating unforgettable experiences and driving success in a fastpaced exciting industry. Apply today and be a part of a team that values teamwork innovation diversity and excellence.

This Associate would be key to a topshelf client work at the clients location and will provide superior logistic administrative and accounting support to the client with daily monitoring and client shipping support. The Specialist coordinates and manages the endtoend import/export processes ensuring timely movement of a clients goods across different countries and regions while providing exceptional customer service in promptly and professionally addressing clients inquires and concerns. Manages relationships with international carriers negotiates rates and secures optimal shipping options for clients. Collaborates with various departments including finance and customer service to ensure seamless operations.

Join us in creating unforgettable experiences and driving success in a fastpaced exciting industry. Apply today and be a part of a logistics team that values teamwork innovation diversity and excellence.

Location: Dome Productions Toronto Ontario Canada

Job Type: Fulltime in office

Work Schedule: Normal weekday (MondayFriday) hours with possible 24/7 availability (late night/weekend) as required: Compensation time available and adjusted for afterhours/weekend activity.

Experience:Entry level (recent college graduates welcome to apply)

Key Responsibilities:

• Monitor shipping activity in SOS Global Express shipping program(s).
• Ensure routing is in place and subsequent moves are executed in a timely/linear manner. Verify w/ Operations (Ops) Agents & Carriers regarding elements missing or not matching. Follow up thru Proof of Delivery (POD) status. Alert Ops/Customer Service (CS)/Management to any/all perceived discrepancies in real time.
• Review pickups deliveries transfers freight searches operations.
• Missing/damaged freight: Work with management/escalation/Ops/CS in efforts to locate missing client freight.
• SOSAgent/Carrier relationship management for the client and update Ops/Management on evaluations & future changes/additions/adjustments as needed.
• Assigns proper general ledger account coding.
• Review submitted invoices and confirm supporting documentation correct G/L coding and appropriate approval prior to entering invoice into accounts payable system for payment.
• Conduct independent research followup and resolution of PO/variance/matching/receiving issues.
• Assists in yearend audits and ad hoc projects as required.
• Assures that invoices are paid timely to receive all appropriate early payment discounts.
• Comply with all applicable laws/regulations as well as company policies/procedures.
• Verify vendor accounts by reconciling monthly statements and related transactions.
• Protect organizations value by keeping information confidential.
• Perform filing and other duties as assigned
• On the clients behalf communicate with managers and techs via phone text and email.
• Communicate work orders and observe workflow progress on shop to ensure work is completed to specified requirements in a timely manner.
• Any other duties as assigned

Qualifications:

• Preferred experience but not required:
  1. 2 years experience working freight forwarding: Air Freight (AF) Expeditor &/or Air Courier environment. AF expedited ground LTL ground vendor/agent/carrier management/interaction.
  2. Experience with accounting systems and Microsoft Office (Excel Word PowerPoint etc.)
• Must be open to change and an advocate for continuous improvement.
• Must be highly organized with the ability to multitask
• Ability to work in a fastpaced and dynamic environment
• Excellent communication skills
• Must be resultsoriented and willing to take ownership of all assigned projects
• Team player with a positive attitude

Dont meet every single requirement We are dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What GCL Will Offer You:

A growing logistics firm backed byan awardwinning global parent company within the entertainment and luxury import/export logistics industry providing unrivaled experience and expertise for live events touring sports luxury auto and art freight forwarding. Our teams serve as the premier freight forwarders handling some of the worlds biggest concerts festivals and sporting events for many highprofile clients across the music & sports industries to make the greatest shows and events possible across the world.

Work with some of the most wellknown and successful companies in the world. Your work will make an impact and be appreciated by others.

Benefits & Perks That Rock!

• Recharge & Reset: Enjoy a generous PTO package with 18 vacation days 2 floating holidays 7 sick days and 11 paid holidays annually. We know worklife balance is key.
• Your Health Our Priority: Comprehensive medical dental and vision plans are just the start. Get employer contributions to your HSA if you choose a highdeductible health plan plus access to convenient telemedicine through MDLive and mental health support through our Employee Assistance Program.
• Financially Fit: Secure your future with our retirement match and comprehensive employerfunded insurance (Basic Life AD&D ShortTerm Disability and LongTerm Disability).
• Family Matters: Welcoming a new addition We offer generous paid parental leave for all parents.
• Perks with a Purpose: Grow professionally with Continuing Education Reimbursement give back with Charitable Donation Matching and even snag free tickets to client events (when available)!
• Culture Club: We love to celebrate! Join us for regular company events like birthday lunches sports outings volunteer opportunities and more.
• Optional AddOns: Customize your benefits with supplemental insurance (accident critical illness hospital indemnity) and pet insurance through MetLife.
• Sweet Savings: Score potential discounts on home and auto insurance through Farmers Insurance.

GCL is committed to the full inclusion of all qualified individuals. As part of this commitment GCL will ensure that persons with disabilities are provided with reasonable accommodation for the hiring process. If reasonable accommodation is needed please contactGCL provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion gender sexual orientation national origin age disability or veteran status. In addition to federal law requirements GCL complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training. GCL expressly prohibits any form of workplace harassment based on race color religion gender sexual orientation national origin age disability or veteran status.