Dir, Operational Intelligence
Dir, Operational Intelligence
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$ 179300 - 354600
1 Vacancy
Job Description
Our Company
Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.
Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!
The Opportunity
Were looking for a data authority and handson leader to lead our Operational Intelligence initiative which is comprised of teams of engineers collecting analyzing and providing insights related to data across critical areas of the system including usage capacity entitlements consumption performance cost efficiency and more for Adobe Experience Platform (AEP) business.
Join AEP to take on a pivotal leadership role at the intersection of innovation and customer impact. Drive the vision strategy and execution of Operational Intelligencethe unified trusted and flexible data foundation that drives actionable insights of the platform. This foundation empowers the business to make datadriven decisions keeping the customer experience at the center of every interaction.
About Adobe Experience Platform (AEP)
AEP is Adobes nextgeneration customer experience management platform serving as the intelligence backbone for Adobe Experience Cloud applications. With its AI Agentic framework Generative AI (GenAI) capabilities and realtime decisionmaking infrastructure AEP enables businesses to orchestrate seamless datadriven and personalized customer journeys at scale. As a critical driver of innovation AEP is reshaping the way businesses connect with their customers.
THIS IS AN IN OFFICE POSITION IN SAN JOSE CA.
What Youll Do
- Lead and drive a team of engineers toward business objectives and goals
- Define the data analysis and engineering vision set the technical roadmap and align it with broader business goals; conduct exploratory data analysis to identify patterns trends and correlations that can inform product and engineering strategy and guide decisionmaking
- Define and measure key performance indicators and metrics to assess the success of central initiatives ensuring that all datadriven efforts lead to measurable improvements in client outcomes
- Build statistical models and machine learning algorithms to predict customer cohorts usage and financial drivers and implications to proactively address potential issues
- Oversee the design implementation and maintenance of robust data pipelines and infrastructure
- Work closely with product and marketing teams to advise define and prioritize roadmaps and features
- Work with finance to build financial models and forecasting tools that support decisionmaking and business growth focusing on risk management budgeting and longterm financial planning
- Communicate findings and collaborate closely with crossfunctional team members to ensure that datadriven insights directly inform and align with strategic priorities
- Analyze large and complex data sets to provide actionable insights based on usage capacity entitlement consumption performance cost and efficiency to support product and engineering decisions and initiatives
What You Need To Succeed
- MS or equivalent experience in Computer Science Engineering or related technical field
- 15 years of handson experience in BI / analytics and data architecture
- 5 years of experience leading business intelligence analytics and data engineering teamsincluding leading managers
- Handson experience with distributed data stores such as Snowflake Databricks S3
- Expertise in machine learning predictive modeling data mining and advanced statistical techniques
- Expertise in data modeling database / schema design ETL and data management principles / solutions (Natural Language Processing & related AI/ML concepts a plus)
- Proficiency in scripting languages (SQL and Python) visualization tools (Tableau or similar e.g. Power BI or Looker) and Web Analytics (e.g. Adobe Analytics)
- Practical experience with product analytics and marketing / web analytics (search analytics is a plus)
- Excellent people management skills with a demonstrated ability to lead and inspire teams
- Effective communication skills to collaborate with technical and nontechnical team members
At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and shortterm incentives are in the form of sales commission plans. Nonsales roles starting salaries are expressed as base salary and shortterm incentives are in the form of the Annual Incentive Plan (AIP).
In addition certain roles may be eligible for longterm incentives in the form of a new hire equity award.
StateSpecific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting) the application window will remain open until at least the date and time stated above in Pacific Time in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location no specific application window applies and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.
Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process emailor call (408).
Employment Type
Full-Time
