Banquet & Events Captain
Banquet & Events Captain
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Job Description
Hotel:
Madison Marriott1313 John Q Hammons DrMiddleton WI 53562Banquet & Events CaptainFull timeAtrium SPIRIT where teamwork passion and appreciation ignite service excellence
Whats in it for you
The Atrium SPIRIT is a belief in the power of Service Perseverance Inclusion Respect Innovation and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences work together to overcome challenges and are passionate about positively impacting those around us.
- Career Growth & Learning 40% of our management hires are internal promotions!
- Invest in Your Future 401(k) plan with company match.
- Comprehensive Health Coverage Medical dental and vision insurance options.
- Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
- Perks That Fit Your Life Enjoy DailyPay wellness programs tuition reimbursement and exclusive discounts on your favorite brands and services.
- Purpose & Impact Make a difference through Atriums community service and volunteer programs.
Primary Purpose:
The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience by planning and implementing the serving details for the event.
Work Performed:
TheBanquet Captainwill be tasked with the following duties responsibilities and assignments:
Guide direct and motivate banquetstaff;
Direct setup for tables correctly and uniformly in assigned areausingclean pressed linen clean unspotted silverware clean china with no chips or cracks clean unspottedglassware;
Confirm the table complements (salt pepper sugar breadbaskets etc.) have been properly cleaned andfilled;
Plan the serving order and orchestrate its completion in a timely quiet and courteousmanner;
Ensure the servers are ready to serve the meal when itsprepared;
Setup serve and/or break down coffee breaks receptions other special functions asassigned;
Maintain communication with the guest contact person for guestneeds;
Willingness and abilityto perform the job of Banquet Associate and BanquetBartender;
Ability to understand departmental forecasting to ensure appropriate staffinglevels;
Assist Banquet Manager orAll PurposeManager with scheduling training staff and inventory;
Ensure service standards are being followed and takes corrective action when they arenot;
Follow all company safety and security policies and procedures including reporting accidentsinjuriesand unsafe work conditions to management;and
Any and allother work as required to complete the primary purpose of the position.
Required Prior Experience:
Leadership experience
Customer service experience
Six months of banquet food service experience
Preferred Education:
High School diploma or equivalent
Required Licenses/ Certification:
Food Safety certificate or complete training during initial 90 days.
Alcohol certification or complete training during initial 90 days.
Physical:
Ability to lift pull and push up to 50 pounds.
Ability to bend and squat repeatedly. Ability to walk and stand for duration of scheduled shift
Other:
Must be flexible to working days early mornings evenings nightsweekendsand holidays.
Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set years & depth of experience certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected Veteran status.
Employment Type
Full-Time
