Field Engineer
Field Engineer
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1 Vacancy
Job Description
At Audio Enhancement we help empower learning in the classroom every day. We believe in what we do and how we do it. We take care of each other exceed our customers expectations and build success through partnership friendship and trustwith our team members partners and customers. Team members who work hard pursue excellence and have a positive attitude can expect to grow with us as we grow. At Audio Enhancement were looking for lifersmembers of our Audio Enhancement family who believe in our mission share our passion and want to spend their careers making a difference in education.
We are currently seeking a fulltime Field Engineer for our Pompano Beach South Florida office.
This position is responsible for implementing Audio Enhancement systems within the K12 environment. This position will also assist in the quoting process walking projects performing site surveys overseeing projects to completion etc. It is also responsible for providing excellent customer service and technical support as needed to customers during and after implementation. Successful candidates will be technically minded have AV and Networking experience and possess excellent work ethic and customer service skills.
Duties Include:
- Installation of servers and headend hardware.
- Assist the Sales Engineering team with site surveys as needed.
- Build and maintain relationships with customers.
- Provide technical support to internal and external customers.
- Identifying network related issues on customers networks involving Audio Enhancement products.
- Provide support in the field and complete commissioning projects.
- Strong AV and networking knowledge.
- Strong communication skills to work with internal and external parties.
- Ability to effectively troubleshoot over the phone remote sessions or email.
- Ability to work well as a member of a team collaborating to find solutions.
- Significant overnight travel is required.
- Strong customer service skills.
- Strong organizational skills.
- Strong trouble shooting skills.
- Must be authorized to work in the United States.
Compensation
Hourly wage is negotiable depending on skill and experience. Benefits include outstanding work environment opportunities for growth medical dental and vision insurance PTO and matching 401(k).
To learn more about Audio Enhancement visit
Employment Type
Full-Time
