Sales Development Representative
Sales Development Representative
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1 Vacancy
Job Description
PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.
Join us. At PagerDuty youll tackle complex problems collaborate with kind and ambitious people and help build a more equitable worldall in a flexible awardwinning workplace.
About the job
PagerDuty is seeking a Sales Development Representative to join our diverse customerfocused team. In this role you will report to our Manager Commercial Sales Development. Your focus will be on generating new business opportunities through inbound and outbound motions among a group of accounts that fit our ideal customer profile. Daily responsibilities include researching prospecting qualifying leads and initiating conversations to help build a pipeline for our Account Executives.
Do you have a proven track record of success working with new logo accounts Are you skilled in prospecting organizing and enjoy achieving victories This is an exceptional opportunity for someone who is passionate about technology has experience in lead generation for complex solutions and can provide consultative guidance in early sales conversations. If you possess excellent time management skills understand how to qualify opportunities effectively and are energized by building pipeline we would love to talk to you!
Key Responsibilities
Value Selling Focus on highlighting the unique PD value and benefit our products and services can provide to a customer. It goes beyond just features and price emphasizing the impact and solutions that address the customers specific needs or challenges.
- Understanding the problems and focus areas of your stakeholders and effectively communicating how PagerDuty will support and address those company priorities
- Aligning use cases with the appropriate service offering
- Quickly adapting to the Command of the Message (COM) selling model and employing solution selling/customercentric sales method
Sales Effectiveness Establishing overseeing and maintaining genuine connections with prospects
- Develops a proactive point of view on solutions based on customers biggest pain points
- Encourages positive conversations between new or potentially new customers and sales teams leading to solutions aligned with the customers strategic vision
- Ensuring complete customer satisfaction in all interactions
Sales Execution Ensuring that ones own and others work and information are complete and accurate; careful preparation for meetings and outreach; following up with others to ensure that agreements and commitments have been fulfilled to contribute to PagerDutys longterm strategic initiatives
- Prospecting calling and emailing executives at senior levels across various lines of business using scaled techniques and tools
- Documenting key qualification details including use case purchase timeframes and next steps (MEDDICC Framework)
- Qualifying inbound and outbound opportunities to support Account Executives
- Prioritizing accounts and allocating appropriate outreach efforts
Basic Qualifications
- 12 years strong background in lead generation and prospecting
- 1 year experience with common SaaS software tools:
- SFDC
- Outreach / Salesloft
- Tableau
- DemandBase / 6Sense
Preferred Qualifications
- Proven ability to quickly gain trust with senior leaders internal and external
- Highly organized with exceptional followup skills
- Passion for cloud technologies
The base salary range for this position isUSD. This role may also be eligible for bonus commission equity and/or benefits.
Our base salary ranges are determined by role level and location. The range which is subject to change based on primary work location reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range we determine pay for an individual based on a number of factors including market location jobrelated knowledge skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role as well as the salary range for your primary work location during the hiring process.
PagerDuty is a flexible hybrid workplace. We embrace and encourage inperson working as an integral part of our culture. Both our employees and external research tells us that colocated collaboration strengthens connections drives innovation and accelerates learning.
This role is expected to come into our Atlanta office 23 times per week so you can thrive in your new role and fully embrace being a Dutonian!
Hesitant to apply
We encourage you to submit your resume even if you dont meet every requirement. We value potential and consider each candidates full professional story. Whether youre exploring a career change or taking your next step we look forward to reviewing your application. If this just isnt the right role or time sign up for job alerts!
Where we work
PagerDuty currently has offices in Atlanta Lisbon London San Francisco Santiago Sydney Tokyo and Toronto. We offer a hybrid flexible environment. We also provide ample opportunities for connection like team offsites and volunteering events.
How we work
What we offer
As a global organization our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more including countryspecific offerings on our benefits site.
Your package may include:
Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity*
ESPP (Employee Stock Purchase Program)*
Retirement or pension plan*
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent 12 weeks for nonpregnant parent (some countries have longer leave standards and we comply with local laws)*
Paid volunteer time off: 20 hours per year
Companywide hack weeks
Mental wellness programs
*Eligibility may vary by role region and tenure
About PagerDuty
PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps Automation Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible resilient and scalable platform to increase innovation velocity grow revenue reduce cost and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.
PagerDuty is Great Place to Workcertified a Fortune Best Workplace for Millennials a Fortune Best Medium Workplace a Fortune Best Workplace in Technology and a top rated product on TrustRadius and G2.
Go behindthescenes on our careers site and @pagerduty on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation please email and we will work with you to meet your accessibility needs.
PagerDuty uses the EVerify employment verification program.
Required Experience:
Unclear Seniority
Employment Type
Full Time
