Ecommerce Manager
Ecommerce Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job title: Ecommerce Manager
Location: Vaishali NagarJaipur
Experience: 3 7 years
Salary.
Job Summary: The ECommerce Officer will be responsible for managing and optimizing our presence across all ecommerce platforms including but not limited to Amazon Flipkart and TATA Cliq online store. The ideal candidate will have a strong understanding of ecommerce best practices digital marketing and customer engagement strategies. This role requires a proactive and resultsdriven individual who can effectively coordinate with various departments to ensure seamless ecommerce operations.
Key Responsibilities:
1.Platform Management:
- Manage product listings descriptions images and pricing across multiple ecommerce platformsEnsure all products are accurately represented and optimized for searchability and conversion
- Monitor and analyze product performance and make datadriven decisions to improve sales and visibility
2.Inventory and Order Management:
- Coordinate with the inventory team to ensure stock levels are maintained and accurately reflected online
- Oversee the order fulfillment process ensuring timely and accurate delivery to customers
- Resolve any issues related to orders including returns refunds and customer complaints
3.Marketing and Promotions:
- Develop and implement ecommerce marketing strategies including promotions discounts and advertising campaigns
- Collaborate with the marketing team to create and execute digital marketing initiatives such as email campaigns and social media promotions
- Analyze campaign performance and adjust strategies as needed to maximize ROI
4.Customer Engagement:
- Monitor customer feedback and reviews on ecommerce platforms responding to inquiries and resolving issues promptly
- Implement strategies to enhance customer satisfaction and retention
- Gather and analyze customer data to identify trends and opportunities for improvement
5.Reporting and Analysis:
- Generate regular reports on ecommerce performance including sales traffic conversion rates and customer behavior
- Conduct competitor analysis to stay informed about market trends and adjust strategies accordingly
- Provide insights and recommendations to senior management based on data analysis.
Qualifications:
Bachelors degree in Business Administration Marketing ECommerce or a related field.
Proven experience in managing ecommerce platforms preferably in a similar industry
Strong understanding of SEO SEM and digital marketing principles
Proficiency in using ecommerce management tools and platforms
Excellent analytical and problemsolving skills
Strong communication and interpersonal skills
Ability to work independently and as part of a team in a fastpaced environment
Attention to detail and a high level of organizational skills.
Required Experience:
Manager
Employment Type
Full-Time
