Programme Manager (Delivery)
Programme Manager (Delivery)
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Job Description
Title:
Programme Manager (Delivery)About KBR and the Project
KBRs Estates Intelligence team are marketleaders in the public sector FM Assurance market providing innovative centralised technical platforms and professional services to a diverse central government and specialist departmental estates portfolios to enable them to manage their estates and manage the supply chains that maintain their estates.
About the Role
We are looking for a highly experienced Programme Manager to lead and oversee the successful execution of clientfacing IT solution deliveries and technical mobilisations and demobilisations. This role may involve managing multiple IT projects ensuring highquality assurance maintaining strong client relationships and aligning technical design and project outcomes with goals.
The ideal candidate will have a strong IT solution management background and will have experience of delivering technology platforms ideally for the Public Sector. The role requires a deep understanding of best practice design develop test and deployment processes and methodologies and will require excellent soft skills such as leadership problemsolving and communication. The role holder will be expected to be an expert in standard project management techniques applied to IT builds such as project governance risk management and stakeholder engagement.
The role holder will have line management responsibilities and will be required to communicate and align initiatives across multiple projects and programmes some of which may not be in their scope of delivery. Therefore a proactive and team focused approach will be required alongside excellent collaboration and internal influencing skills. The role holder will need a detailed and indepth knowledge of assurance and security management best practice.
Core Responsibilities:
Lead the endtoend management of client delivery projects ensuring scope timeline and budget adherence while maintaining highquality standards.
Serve as the primary point of contact for predominantly Public Sector / Central Gov / MOD clients fostering strong relationships managing expectations and ensuring high customer satisfaction.
Plan and allocate resources effectively to ensure successful project execution and timely delivery of the solution including its compliance CSR and sustainability modules.
Collaborate with crossfunctional teams including development operations business stakeholders and thirdparty vendors to ensure successful project execution.
Define project objectives success criteria key performance indicators (KPIs) and risk management strategies.
Develop and maintain detailed project plans schedules and status reports ensuring transparency and accountability.
Drive project governance including stakeholder reporting change management and issue resolution through structured frameworks.
Identify assess and mitigate project risks proactively resolving challenges to ensure smooth project delivery.
Implement best practices in project management methodologies (Agile Scrum Waterfall or hybrid approaches as appropriate).
Lead decommissioning efforts where required ensuring seamless transitions and risk mitigation.
Ensure compliance with contractual obligations industry regulations and business policies while continuously seeking process improvements.
Communicate and collaborate across projects and programmes and with the BAU service delivery team.
Lead project lessonslearned initiatives to drive continuous improvement and innovation.
Professional Experience & Qualifications Required
Essential:
Recognised Delivery Accreditation (PRINCE2 MSP Scrum Master Agile).
8 years of project management experience with a strong focus on clientfacing projects in industries such as IT software development consulting or professional services.
Knowledge and experience of the Public Sector technology programmes.
Proven ability to manage multiple complex projects simultaneously in a fastpaced highpressure environment.
Experience of working with operational teams in demanding delivery focused environments.
Experience of creating and managing effective governance internal and external.
Excellent leadership communication and stakeholder management skills.
Strong problemsolving ability and a proactive approach to risk management.
Strong stakeholder management and client relationship skills with a demonstrated ability to manage expectations and deliver highquality results.
Proficiency in project management tools (e.g. Jira Asana Microsoft Project SmartSheet).
Experience working with Agile Scrum and/or Waterfall methodologies with the ability to tailor approaches based on project needs.
Excellent problemsolving negotiation and leadership abilities with a focus on driving results.
Strong verbal and written communication skills with an emphasis on client engagement presentation and reporting.
Experience in financial management of projects including budgeting forecasting and cost control.
Ability to think innovatively and apply creative problemsolving techniques to project challenges.
Desirable:
Bachelors or Masters degree in Computer Science Information Technology or related field.
Knowledge of ITIL frameworks with relevant ITIL certifications preferred.
Full UK driving licence (plus own transport).
Experience of oversight of multicomponent system integrated with other organisations.
Familiarity with software development life cycle (SDLC) cloud technologies and ITSM tools (e.g. ServiceNow Jira Azure DevOps).
Experience in maintaining monitoring and evolving OLAs (Operating Level Agreements) between service delivery teams.
Good understanding of operational workflow components of the deployed platforms and how they interoperate.
This role will be a highly visible role and therefore there is an expectation on 23 days per week in either Leatherhead or Swindon.
Better Stronger Together
Our employees are the heart of everything we do. Thats why were dedicated to creating collaborative environments that transcend cultures and geographical boundaries where all ideas viewpoints and input are heard respected and considered.
Working at KBR means being rewarded for your contributions. In addition to competitive benefits and professional development our people are empowered to use all their potential creating meaningful change for themselves and our clients. We attract the best minds in the world because our expertise thrives on creativity resourcefulness and collaboration. That is how we supply our clients with cuttingedge solutions and services.
We Deliver Together.
Required Experience:
Manager
Employment Type
Full-Time
