Solutions Account Executive
Solutions Account Executive
Posted on :
19-05-2025
Employer Active
1 Vacancy
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Job Description
Company Overview:
Kings Secure Technologies (KST) is dedicated to leading and innovating in the security fire life safety and compliance sectors across Europe. Our mission is to provide designled solutions that leverage the latest technologies ensuring our clients receive the highest quality products and services.
Summary:
We are seeking an Account Executive to join our dynamic team at KST. This role is pivotal in providing administrative support to the Corporate Accounts & Sales Team.
Responsibilities:
- Being first point of contact for customer liaising directly via email and telephone.
- Maintain relationships with key customer and supplier contacts.
- Updating database and keeping information up to date.
- Management of Client Portal
- Identify and resolve issues affecting customer service and account profitability.
- Liaising with various department within business to create reports on timescales deadlines and cost for the customer.
- Chasing of Installation and Service departments to make sure jobs are complete within timeframes and Customer SLAs.
- Liaising with Customer Service department to aid in resolving any invoice queries.
- Ensure all service agreements are met.
- To maintain contact with relevant contact points within client s organisations
- Ensure you work to ensure that the processes and regulations used in the business are continually updated and adhered to.
- Performing weekly and quarterly analysis
- Maintaining accurate records
- Manage and work closely with the Corporate Account team.
- Provide monthly information to the CAD show deliver performance and targets objectives in terms of sales KPI s debtors SLA and URN status.
Requirements
Requirements:
- Previous experience in an administration role.
- Being selfmotivated energetic & positive.
- Organised & good planning skills
- Being credible persuasive & tenacious
- Being proficient & analytical
- Excellent verbal & written skills
- Excellent computer skills
- Confident & flexible
Benefits
Benefits:
- Supportive and Collaborative Environment
- Company Health Care Plan
- Company Pension
- Life Insurance
- 25 days holiday plus Bank Holidays
- Development Opportunities
- Referral Scheme
- Long Service Awards
- AvivaDigiCare
- Employee Recognition Scheme
- Employee Benefits Programme including shopping vouchers and discount; up to 1200 a year on reals savings for everyday needs
- Cycle to Work Scheme
- Wagestream Get instant access to your wages through our financial wellbeing tool.
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Employment Type
Full Time
Key Skills
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