Teamleader Customer Service Spain & Italy (m/f/d)
We are an internationally operating group of companies specializing in the coloring and refining of plastics and are Europes largest familyowned masterbatch manufacturer. As an independent profitable company we want to grow sustainably with a balanced social and ecological approach. We see our employees as an important resource and want to become one of the most soughtafter employers. Be part of this vision and grow with us!
GUMPOLDSKIRCHEN
FULL TIME
IMMEDIATELY
Ort: GUMPOLDSKIRCHEN
Arbeitszeit:
FULL TIME
Ab wann:
IMMEDIATELY
YOUR VERSATILE ROLE:
- Coordination of an international team (Spanish and Italian site)
- Source of information and competent contact for our national and international customers
- Solutionoriented customer care in collaboration with our application technology and field service
- Calculation of offer prices creation and followup of offers
- Order processing incl. invoicing
- Interface management with supply chain and logistics as well as independent delivery date coordination
- Administration of customer data and dunning correspondence in collaboration with accounting
- Coordination of complaints processing
- Support for and Coordination with the Area Sales Teams
YOUR PROFILE:
- Completed professional education and a minimum 5 years of relevant business experience in customer service/internal sales ideally in an industrial international production company
- Fluency in Spanish and English is a must fluent Italian is an advantage; every other language is an asset
- Initial experience in managing international teams is an advantage
- Very good IT user knowledge especially Office (Microsoft) and ERP systems
- A customeroriented assertive personality with an independent and solutionoriented way of working
- Communication skills ability to work in a team reliability and flexibility
WHAT WE OFFER:
PLEASE SEND YOUR DETAILED APPLICATION WITH YOUR SALARY EXPECTATIONS TO:
Ms. Lisa Kienbink MA