Admissions Officer
Admissions Officer
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Job Description
Overview:
Fulltime Continuing position
Salary Level HEW 5 17% Superannuation
Based at the Melbourne CBD campus and hybrid ways of working
About the role
As Admissions Officer you will ensure a quick turnaround of all admissionsrelated enquiries and tasks. You will be working in the Direct Admissions team and be responsible for supporting the RMIT Direct Admissions System the work of the selection teams in the colleges and answering applicant enquiries.
You will ensure all enquiries and tasks comply with relevant university policies and maintain the confidentiality of applicant information. You will provide accurate advice to applicants and staff on all admissions processes handling complex queries and using initiative to resolve issues.
To be successful in this position you will have:
Experience and expertise in the provision of highquality administration services including a sound knowledge of relevant policies and procedures or the ability to learn and apply policy and procedure requirements.
Demonstrated ability to respond appropriately to sensitive information and situations.
Excellent communication skills including skills in persuasion information exchange gaining assistance and in perceptively assisting staff to manage workloads timeline and relationships.
Demonstrated problem solving skills with a proven ability to investigate and make informed decisions regarding complex issues in RMIT direct admissions system and the Student Administration Management System (SAMS).
Excellent organisation and time management skills with proven ability to manage multiple tasks and readjust workload priorities to meet schedule conflicts while maintaining a high degree of accuracy
Demonstrated ability to contribute to continuous improvement of systems and processes in a service oriented environment.
Demonstrated cultural sensitivity and crosscultural communication skills.
Capacity to work in a collegial manner with other staff building and maintaining effective and productive relationships using highly developed interpersonal skills and excellent written and verbal communication skills.
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the Portfolio
The Experience Groups vision is to bring to life RMITs 2031 strategy by putting the student at the centre of everything we do creating a differentiated brand proposition developing integrated deep insights for all our global students and cultivating a differentiated and relevant service experience for those segments.
ToApply
Please submit your CV and covering letter addressing your suitability for this position by clicking on the Apply link at the top of this page.
For further information about this position please see the Position Description hyperlinked below or contact Talent Support via .
Position Description Admissions Officer
Please note if you are viewing this advert from an external site please click apply and you will be redirected to RMITs Jobs website to access the Position Description at the bottom of the page.
#LIHybrid
Applications Close:
2 June 2025 11.59 pmRMIT is an equal opportunity employer committed tobeinga child safe organisation. We are dedicated to attracting retaining and developing our people regardless of gender identity ethnicity sexual orientation disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
At RMIT we are committed to supporting adjustments throughout the recruitment and selection process as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements please contact Dani via or visit our Careers page for more contact information are a Circle Back Initiative Employer we commit to respond to every applicant.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
