Debt Collection Officer (14529)
Debt Collection Officer (14529)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As part of the Freightways Ltd group of companies SHREDX is a fast paced and rapidly growing company providing complete Documentation Electronic Products and Specialist Fabric Destruction and Recycling Solutions for all types of businesses. With a commitment to exceptional customer service and the development of innovative and sustainable practices our staff are qualified and trained in compliant and safe processing procedures.
Based from our Yatala Branch we currently have a Fixed Term 6 Month Full Time opportunity for a Debt Collections Officer to join our team to assist with debt recovery whilst simultaneously striving to give best possible service to our clients through effective collection calls and the speedy and accurate response to queries.
Role & Responsibilities:
- Make and receive high volume outbound/inbound calls.
- Build strong relationships with our customers.
- Problem solving and objection handling.
- Create positive outcomes by negotiating hardship solutions with our customers.
- Maintainrecords of all customer interactions and payment agreements.
- Provide exceptional customer service.
- Adhering toall relevant laws regulations and company policies governing debt collection practices.
We are looking for:
- 3 years experience in Accounts Receivable or Debt Collections.
- Experience working with Accounts Receivable Software Packages is highly desirable.
- A high level of attention to detail and ability to anticipate issues.
- A great communicator with excellent verbal and written communication skills.
- An enthusiastic independent person who loves building customer relationships and who is passionate about providing exceptional customer service every time.
- A reliable hardworking and honest person with a mature approach.
- A team player and proactive selfstarter who can work autonomously with a drive to help all customers.
- A cheerful and professional customer service and telephone manner.
- Results driven mindset with ability to take on personal challenge of driving and delivering business results and outcome.
What is in it for You
- We are a growing successful business
- Great benefits including employee shopping discounts
- Reward and recognition program
- Company uniform
- Confidential counsellingand legal support as well as financial nutritionaland active lifestyle advise
Shortlisted applicants will be required to:
- Undergo aFederal Police clearance check.
- Be eligible to legally live and work in Australia
- Undertake a preemployment medical assessment relative to their position
- Appropriate immunisation requirements including COVID 19 vaccinations.
We thank everyone in advance for taking the time to apply however only candidates who are shortlisted will be contacted directly by our team.
SHREDX encourages applications from all backgrounds communities and industries and are committed to having a team that is made up of diverse skills experiences and abilities.
For more information about SHREDX please visit our website:
No Recruiters please we manage our recruitment inhouse.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
