WORKING WITHIN THE TRAVEL DIVISION
- Working on a mixture of incoming and externally sourced leads as well as referred Private Jet clients to build a List of Repeat Travel Customers.
- Demonstrating an expert understanding of the most suitable Travel Product for each customer and making suitable recommendations.
- Managing travel bookings from enquiry to completion and collaborating with other company departments to ensure best possible experience for our customers.
- Always taking a Customer First attitude and taking full ownership of our Customers InDestination Experience which may involve working outside of regular hours to ensure all customer trips run successfully.
- Maintaining relationship with repeat clients and proactively managing your customer list through outbound sales calls emails and visits (both facetoface and virtual) and ensuring that they come back to you again and again for their travel needs.
- Engaging with Suppliers & Partners to ensure you are able to provide the most suitable choices for the customers requirements.
- Working towards exceeding daily monthly & annual goals linked to both productivity and financial targets and being able to collaborate work as part of a team and contribute towards a wider group collective.
- Following company procedure in a methodical and chronological way to ensure protection of both TTD and your clients.
Qualifications :
THE PERSON
- Very clear written & verbal communication skills in Mandarin and English as well as strong numeracy skills are a requirement.
- Extensive knowledge of major global destinations and travel products and an up to date understanding of latest tourism trends.
- Someone with a high aptitude and passion for sales ideally with a track record from previous Travel Industry role.
- An organised & disciplined attitude towards workload and time management balancing multiple factors at any one time is very important.
- A willingness to commit to the demands of the role including (where necessary) working outside of regular working hours to get the job done.
- Ability to work independently but also able to collaborate with people inside and outside of both The Travel Division and the wider parent company.
- Somebody who enjoys working to both individual and team goals / objectives within in a friendly and competitive environment.
- Previous experience of working on a GDS (ideally Amadeus) is desirable.
- Fluency in other Asian languages is desirable.
Additional Information :
WHAT IS IN IT FOR YOU
- Opportunities for career growth within the Division & Company
- Continued professional development
- A friendly fun and very exciting environment enhanced with regular companyfunded social events such as Friday night drinks and seasonal parties
Remote Work :
No
Employment Type :
Fulltime