Global Delivery Manager (Management Systems)
Global Delivery Manager (Management Systems)
Posted on :
16-05-2025
Employer Active
1 Vacancy
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Job Description
- Management Systems Standards Delivery and Certification:
- Assessment and implementation of clients ISO standards (e.g. ISO 9001 ISO 27001 ISO 45001 ISO 14001) and other relevant regulatory requirements.
- Coordination of clients certification to international standards by external certification bodies
- Assessment and implementation of Central Bank IT Standards Blueprint and other regulatory requirements by the central banks of other African countries
- Audit of entities assigned by Central Bank of Nigeria to the company
- Remediation of the nonconformities for these entities
- Maintaining Procepts management system standards in accordance with the following ISO standards: ISO 9001 ISO 22301 ISO 27001 and ISO 45001.
- Other strategic work relating to management system standards
- Strategic Planning and Delivery:
- Lead the annual strategic planning process for Management Systems Department
- Establish strategic priorities for Management Systems Department based on the companys strategic priorities
- Deliver strategic priorities for Management Systems Department in accordance with the companys strategic priorities
- Oversee the execution of clients largescale projects ensuring they are delivered on time within scope and budget.
- Continuously improve operational workflows enhancing efficiency and effectiveness across teams.
- Stakeholder & Client Engagement:
- Act as the primary interface for management system clients
- Identify and pursue opportunities from existing client engagements
- Identify and qualify leads for management systems and other professional services (consulting and training)
- Provide expert guidance on best practices for management system integration and optimization.
- Lead stakeholder engagement initiatives ensuring transparency and effective communication on project progress.
- Team Leadership & Development:
- Lead a global team of project managers consultants and quality assurance specialists fostering a culture of excellence.
- Develop training programs to ensure teams are equipped with the latest knowledge on management systems and compliance standards.
- Mentor and coach teams to enhance performance and drive operational success.
- Financial & Compliance Oversight:
- Develop and manage budgets for management systems department ensuring cost efficiency.
- Ensure compliance with local and international regulations related to management systems standards.
- Monitor and report on financial and operational performance providing insights for continuous improvement.
- Performance Monitoring & Reporting:
- Establish and track key performance indicators (KPIs) to measure the effectiveness of management system implementations.
- Provide regular reports to executive leadership offering insights and recommendations for continuous improvement.
Leverage data analytics and business intelligence tools to drive decisionmaking.
Qualifications :
- Bachelor and/or masters degree in computer science Information Technology Business Administration Management Engineering or a related field.
- 5 years of experience in global project management management systems implementation and/or CBNs IT standards blueprint.
- Certified Lead Auditor or Implementer for ISO 9001 ISO 200001 ISOor other management system standards.
- Certified Lead Implementer in CBNs IT standards blueprint
- Strong knowledge of ISO standards compliance frameworks and risk management methodologies.
- Experience working in consulting professional services or multinational corporations.
- Proven expertise in process improvement quality assurance and business process outsourcing (BPO).
- Proficiency in project management tools (e.g. MS Project Zoho JIRA SAP or similar platforms).
- Exceptional leadership communication and stakeholder management skills.
- Ability to work in a fastpaced multicultural environment and manage projects across different time zones.
- Knowledge of AIdriven automation and digital transformation in management systems.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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