Area Sales Head - SME Emerging Market - Mysore
Area Sales Head - SME Emerging Market - Mysore
Posted on :
21-05-2025
Employer Active
1 Vacancy
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Job Description
Key Result Areas (Max 1325 Characters)
Supporting Actions(Max 1325 Characters)
Deliver Sales growth at the location and expand the customer base
- Identify business growth opportunities across the location build direct/Retail DSAs channel/ new client acquisition strategies and tap growth opportunities to achieve area targets
- Augment the business volumes of mortgage lending in the location manage client databases and tap them through Relationship Managers.
- Drive relationships with key clients faster TAT and cross selling initiatives in order to increase the client base of the Area.
- Monitor lead generation & RM sales productivity metrics to drive a highperformance sales culture across the areas.
Analyze product positioning and competition across the locations and develop the distribution network
- Scan the location market and its competitive offerings on a periodic basis report on emerging trends and business opportunities for the mortgage segment to the head office
- Engage with retail DSA channel partners and develop a touch point management system for faster customer connectivity
- Conduct engagement programs and sales trainings to develop channel partners
- Monitor SLAs sales efficiencies and RoIe of channels
- Effectively deploy schemes and prioritize sales of high revenue products and structures
Drive high levels of customer satisfaction across the location through relationship managers
- Monitor client servicing metrics develop relationship marketing programs and motivate RMs and channel partners to display highest levels of client servicing standards
- Encourage the implementation of improved processes and best practices in order to enhance operational productivity
- Engage with key customers on a periodic to build stronger relationships thereby contributing to faster growth
- Monitor customer issues and complaints and drive necessary action to address the same
Analyze and communicate information for better risk management and operational effectiveness to the management team
- Support the risk and review process by supervising the preparation of loan proposals and documentations to ensure controlled operations for the locations
- Liaise with the customers and the Risk team to provide regular information required for monitoring the creditworthiness of the proposals
- Prepare periodic MIS reports for profits NPAs new clients & report on a periodic manner to Cluster Area Heads.
Team Management & Development
- Guide and develop RMs to facilitate better customer acquisition retention and support and helping them to achieve superior performance standards
- Nominate teams for product behavioral and negotiation trainings and work for selfdevelopment initiatives
Employment Type
Full Time
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