Principal Service Design P&O (all genders)
Principal Service Design P&O (all genders)
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Job Description
THE ROLE & THE TEAM
Are you passionate about transforming the way organizations work with a focus on creating seamless impactful people experiences We are looking for a techsavvy Service Design Expert that wants to join our People Experience team within the P&O department. You will play a pivotal role in designing and optimizing processes that improve employee experience and engagement across the organization. In this role you will collaborate closely with P&O leaders Process Excellence Consultants tech teams and crossfunctional teams to drive initiatives that align with our strategic vision improve service delivery and enhance user experiences for our internal stakeholders.
As a key member of the People Experience team your contributions will shape how we foster an engaging empowering environment for our employees. Youll design and implement seamless inclusive processes that ensure every step of the employee journey is smooth and design exceptional experiences during the moments that matter most. This is a unique opportunity to impact the heart of our organizationour peopleby leading transformative projects that touch every level of the business.
INCLUSIVE BY DESIGN
At Zalando our vision is to be the leading panEuropean ecosystem for fashion and lifestyle ecommerce one that is inclusive by design. We only assess candidates based on qualifications merit and business needs. We welcome applications from people of all gender identities sexual orientations personal expressions racial identities ethnicities religious beliefs and disability statuses. We only want to know why youre great for this role so please avoid including your picture age and marital status in your CV as well.
We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need so we can best support and assist you throughout the hiring process.
Required Experience:
Staff IC
Employment Type
Full-Time
