Education Specialist
Education Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Union: NonUnion
Site: 670 College Street Unit 301
Department: Education Technology and Innovation
Reports to: Executive Director Education Technology & Innovation
Work Model: Hybrid
Hours: 37.5 hours/week
Shifts: Day shift
Status: Temporary Full Time (September 30 2025)
Closing Date: May 26 2025
Overview of Department:
UHN Digital Technology works with patients clinicians educators researchers and innovators to provide the digital tools needed to deliver exceptional care conduct worldclass research and provide thorough education. We do this by unifying our digital efforts across the network strategically investing in robust digital infrastructure and ultimately embodying UHNs Purpose Values and Principles.
Digital Education provides an array of training approaches that includes instructorled blended and online learning with a robust posttraining performance support tools on a variety of clinical and scheduling applications for up to 6000 staff and clinicians annually. We offer a collaborative team environment with opportunities for professional development.
For more information on UHN Digital visit of Position:
We are looking for an individual with a passion for excellence in Instructional Design (including needs assessments analysis facilitation & elearning) while employing project management & collaboration skills who is excited by the challenge of a dynamic environment. Strong understanding of Microsoft Copilot Chat Copilot and Copilot Agents will be required to help with the curation and design of on the job education resources for TeamUHN. As an Education Specialist you will be working with clinicians administrative managerial research and technical staff whose computer skills range from basic to advanced. This role will support the responsible AI project focused on designing innovative educational programs that empower healthcare professionals to use AIenabled tools responsibly.
Responsibilities:
As an integral member of Digital Education the principal focus for the Education Specialist are:
Instructional Design
- Employ project management knowledge and expertise
- Advanced understanding of principles of adult education and demonstrate effective application of these principles in instructional design development and delivery
- Conduct comprehensive needs or gap analysis to determine user training requirements; and develop learning objectives
- Utilize adult education principles to design and/or curate Generative AI (Microsoft Copilot Chat and Copilot) education
- Establish excellent working relationship with people from different disciplines with varying degrees of technical experience & skills
- Actively participate and contribute to problemsolving team discussions by providing creative recommendations in how to deploy and/or curate Generative AI (Copilot Copilot Chat Copilot Agent) education
- If required utilize adult education principles skills to design and review content elearning storyboards Q/A prototypes and maintain content
Facilitation and Training Delivery
- In person or virtual advanced facilitation presentation skills; as required
- Able to articulate and teach use of Copilot for maximum training transfer across groups of differing experience expertise and technical skills
- Use excellent written verbal and graphical communications skills with ability to express complex concepts effectively and while following up on participants unanswered questions
- Provide onsite and/or virtual support as required
Operational Effectiveness in Education Services Delivery
- Demonstrate effective project management administrative and organizational skills and manages time appropriately for all assigned work
- Education materials are effectively and accurately written and convey concepts clearly incorporating effective use of graphics and white space and demonstrating strong writing skills
- Independently follows through on initiatives; minimal supervision required to complete work
- Able to problemsolve and resolve issues in a timely manner.
- Able to anticipate problemsolve and respond appropriately to training & content inquiries in a timely manner
- Solution oriented considers impact and mid to longterm effects of decisions/ solutions
Monitoring and Evaluation of Training Program Effectiveness
- Seek feedback on an ongoing basis from working groups Subject Matter Experts and users
- Identify and make appropriate changes to education resources as required based on participant SME peer feedback evaluation results and observations
Perform crossfunctional and/or other duties consistent with the job classification as assigned or requested.
Work in compliance of the Occupational Health & Safety Act and its regulations reporting hazards deficiencies and contraventions of the Act in a timely manner.
Qualifications :
Education
- At minimum completion of a bachelors degree in Adult Education Health Informatics Computer Science or related field or recognized equivalent; required
- Bachelors degree in multimedia design graphic design or instructional design or a related field in training development an asset
Skills and Experience
- 1 or more years experience working with Copilot required
- 2 or more years of adult technical training experience required
- 2 or more years of additional experience as a technical trainer/educator required
- Demonstrated experience with instructional design and project management required
- Comprehensive knowledge of applications such as MS Office 2016 suite required
- Strong analytical and problemsolving skills
- Excellent followup time management and organization skills
- Strong editing written and oral communication skills
- Detail oriented
- Strong interpersonal skills
- Proactive technical troubleshooting and problemsolving skills
- Solid project management skills
Ideal Candidate is Familiar with the Following Programs:
- Articulate 360 (Storyline Rise)
- Microsoft Office 365 SharePoint Teams
- Copilot Chat
- Copilot Agent
- Copilot Studio
- Copilot
- Graphic Design
- UX/UI experience
- Quality assurance testing
Additional Information :
Why join UHN
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.
- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts onsite gyms etc.)
Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.
All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest however only those selected for further consideration will be contacted.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
