Product Specialist (Site Positioning)
Product Specialist (Site Positioning)
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Job Description
Your Title: Product Specialist (Site Positioning)
Job Location: Perth WA preferred (or Brisbane AU or Tokyo JPN or Christchurch NZ)
Our Department: Civil Construction Field Systems
Are you interested in product support testing training and content development for our Civil Construction dealers globally
What You Will Do
As a Product Specialist you will be responsible for providing Civil Construction product support system testing and training to resellers and end customers globally with a primary focus on the AP region and the Americas.
Products or systems you will support include but are not limited to:
Site Positioning Systems (Total Stations Data Collectors and GNSS receivers)
Field Software (SiteWorks)
Office Software (Worksmanager WorksOS Trimble Marine Construction and Trimble Business Center).
Travel requirements for this role are expected to be around 25% both nationally and internationally.
Success in this position will see you providing timely technical support reducing downtime or underutilisation and increasing customer satisfaction with our products. Daily this will see you:
Deliver fast and efficient solutions to business partners resellers regional service centers endusers and internal Trimble teams
Provide advanced technical product assistance on problems of diverse scope where the analysis of data requires evaluation of identifiable factors
Participate in ongoing product development representing the voice of the customer
Perform system acceptance testing
Develop technical communications in multiple media formats including digital documents and videos.
What Skills You Should Bring
Youll need a passion for problemsolving and helping people. Strong collaboration planning troubleshooting and analytical skills are a must.
Other skills and attributes youll ideally possess are:
Field experience or higher education in a relevant field of study in various disciplines Geomatics Mechanical Civil Electrical Engineering (previous roles examples; Survey Engineer Lead Surveyor Survey Manager Data Prep specialist)
Effective decisionmaking and the ability to work independently
Excellent written and verbal communication skills in the English language
Proven ability to achieve results
Physical requirements may include the need to occasionally bend kneel reach and climb to perform work. Employees must possess the ability to lift carry push and pull material/objects weighing up to 25kg with the proper equipment
Proficiency in Japanese would be a plus (speaking and writing).
About Your Location
Based in our Trimble Perth office in Sterling WA in this role you have the option of being fully officebased or working a hybrid pattern (3 days in office 2 days WFH). Brisbanebased you can work from the Trimble Brisbane office with hybrid as an option. If you are Christchurchbased you will work from our office in Christchurch home to over 300 Trimble employees with hybrid working as an option.
In Trimble we not only have an outstanding culture that promotes flexible working plus you can become a Trimble shareholder through our discounted ESPP (Employee Stock Purchase Plan) and benefit from our exceptional family health care coverage.
Only applicants legally entitled to work permanently in Australia or New Zealand (as appropriate) will be considered for this role.
About Our Division
Our Civil Construction Field Systems division provides a wide range of hardware and software solutions to the construction industry. We also work closely with the CTCT division (a joint venture between Trimble and Caterpillar) creating worldleading grade control and automation products for customers in the paving construction landfill and mining industries. Our products make operators of heavy equipment more productive whether theyre working on a landscaping job in someones backyard leveling a section for a house building a subdivision or highway or operating an 800tonne excavator on a mine site.
Trimbles Inclusiveness Commitment
We believe in celebrating our differences. That is why our diversity is our strength. To us that means actively participating in opportunities to be inclusive. Diversity Equity and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.
We have programs in place to make sure our people are seen heard and welcomed and most importantly that they know they belong no matter who they are or where they are coming from.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
