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You will be updated with latest job alerts via emailAbout Us
No to Violence is Australias largest peak body for individuals and organisations working with men who use family violence. We provide training sector development and advocacy across the sector. We operate the national Mens Referral Service providing free and confidential counselling referral pathways and support directly to men who use violence. As a profeminist organisation women and children are at the centre of what we do by ending mens use of family violence families individuals and communities are safer.
About the Role
We currently have a fantastic opportunity for a motivated and detailoriented Business Analyst to lead systems (re)design and optimisation essential to support and underpin the effective delivery of our lifechanging services.
You will:
Map the information needs of operational teams at No to Violence to identify improvement opportunities for the organisations client and case management system (CCM)
Identify opportunities to integrate or align with the design and delivery of an online National Directory of Services for People Using Violence.
Lead system and process improvements and support configuration changes.
Develop business documentation to ensure effective systemssupported workflow and data maintenance practice.
Ensure all changes to the CCM enable timely and accurate data reporting.
About You
You are a strategic thinker with a passion for data integrity and systems improvement. You thrive in a fastpaced missiondriven environment. You will also bring:
Tertiary qualifications in IT MIS or Data Analytics
Knowledge of CRM systems (experience with Salesforce highly desirable)
Demonstrated experience in requirements gathering
Proven experience in supporting the delivery of successful implementations and optimisations
Highlevel Microsoft Excel and database skills
Excellent communication and stakeholder engagement skills
Further details relating to the key responsibilities of this role can be found in the position description on our website We Offer
We provide a positive work culture and a diverse and inclusive environment where everyone feels valued. Our people matter to us. We are committed to supporting employee wellbeing including 24/7 access to our Employee Assistance Program for you and your immediate family. We play an active role in the professional development of our team and also offer:
Flexible working options including hybrid working with ability to balance work from the office and home.
Salary Packaging tax free salary benefits of up to $15900 per year plus up to $2650 per year for entertainment benefits.
Values Driven Team: Work with a team that embodies strong values of Change Leadership Gender Equity and Accountability
Additional leave options including bonus leave.
A wellstocked office with plenty of snacks!
How to Apply
Please submit your application outlining your relevant experience aligned to the role and selection criteria. Applications will be reviewed as received until the position is filled.
We recognise that everyone is unique and you might require some adjustments to ensure you have the best opportunity to apply and put your skills forward for consideration. If we can make reasonable adjustments to the recruitment process to better enable you to participate or if you have any other questions please reach out to us at
NTV values diversity and encourages applications from candidates of all backgrounds including Aboriginal and Torres Strait Islander peoples and people of colour. We value people of all abilities and diversity of culture faith gender identity and sexual orientation. We welcome unique contributions and perspectives of all people to ensure our workforce is representative of the communities we work with and live in. As part of our commitment we are a Rainbow Tick accredited organisation.
Required Experience:
Manager
Full-Time