Surgery Connect Support Officer

Surgery Connect Support Officer Uniting Care Hospitals

Employment Term:Permanent Full Time
Location:Anne Street Brisbane City
Remuneration:$34.86 /hr 11.5% Super Not for Profit Salary Packaging Penalties & Allowances

Make a meaningful difference with UnitingCare Hospitals

Were looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.

An integral part of our team at The Wesley Hospital as a Surgery Connect Support Officer youll be encouraged to grow develop and feel empowered to make the everyday easier for the people we care so passionately about.

Your part in UnitingCare

The Surgery Connect Administration Support Officers purpose is to provide administrative support to the Surgery Connect Program for all our UnitingCare Hospitals and patients.

Reporting to the Surgery Connect CoOrdinator the role will be required to work under limited supervision exercising judgement and discretion in the pursuit of the functional goals.

The role will work either individually or as part of the team fulfilling an end to end activity working to established procedures. A key feature of this role will be the ability to organize influence and communicate with others.

Liaise with Practice Managers of Visiting Medical Practitioners (VMPs) for patient appointment tracking in a time sensitive manner.

• Action new referrals by collating appropriate documentation and sending correspondence to VMPs.
• Upload any documentation relevant to the patients admission to the SCAN platform within agreed KPI timeframes.
• Record and submit invoices to finance for provider payments
• Undertake general administrative tasks
• Other duties as commensurate with their knowledge skill and ability as directed.

What makes a difference for us

• The ability to communicate well with others
• The ability to work autonomously whilst also being part of a team.
• Ability to prioritise workload and work well under pressure.
• Data entry and high attention to detail.
• Demonstrated customer service skills at a high level.
• Sound interpersonal written and oral communication skills.
• Computer literacy skills at an intermediate level with sound numeracy skills.
• Demonstrated experience in the use of medical terminology at an intermediate level.
• Ability to manage time effectively
• Cert III in Business Administration desirable

What makes a difference for you

The opportunity to be part of the secondlargest Queensland employer who has been leading by example as a proud notforprofit for more than 100 years.

• Flexible work arrangements to support worklife balance

• Access to salary packaging meal and entertainment benefits up to $15900 per year tax free as well as up to $2650 of your pretax income to pay for meal and entertainment benefits

• A recognition and rewards platform providing employee discounts at hundreds of retailers including everyday expenses holidays health insurance a wellbeing program and employee assistance program

• A positive and inclusive team based on respect shared standards strong values and a commitment to serving others

• Career development opportunitiesto challenge yourself grow and make a meaningful difference

Diversity & Inclusion

Our approach is simpleeverybody iswelcome here. At UnitingCare diversity is at the core of our who we are our mission and our are committed to providing equal opportunities to all employees no matter their sex race culture sexual orientation disability or gender our commitment to reconciliation and building longterm employment opportunities for First Nations peoples UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children young people and the elderly safe from harm within our services workplaces and the communities we support. We are committed to speaking up loudly for their safety.