Client Specialist (Sales) - remote
Client Specialist (Sales) - remote
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Salary Not Disclosed
1 Vacancy
Job Description
Our FinTech Vertical is looking for outstanding people to help us realize our vision. In the Jr. Client Executive / Client Specialist role you will maintain and expand business relationships create upsell and crosssell opportunities and build revenue with an assigned named account(s) for Experians FSD (Financial Services & Data) Group. You will report to the VP of Sales. Region: This is a remote position based in the Western U.S.
Responsibilities include:
- Develop relationships with clients by researching and understanding their needs responding to client concerns and problems and being the liaison between the client and internal departments.
- Support the renewal of existing business.
- Identify and convert new logos within a defined region.
- Oversee implementation for Experian solutions; marshals resources to ensure client satisfaction and return on investment.
- Gather data and insights regarding usage to demonstrate impact and value; ensure usage at projected levels.
- Advise client on data quality best practices and address gaps/opportunities.
- Develop new business within existing relationships by upselling and crossselling other solution categories.
- Research client needs and determine how to bundle products to meet client requirements.
- Inform and educate clients on our projects. Use product experts as a resource.
- Maintain contact with product and service users to enhance client relationships.
- Provide customer intelligence to sales and marketing functions to position our offerings.
- Committed to progressing development towards a promotion to an Account Executive position.
- SFDC accountability Forecast & GAP reporting.
You will have had year over year success in a similar role! Experian is a great workplace for top performers to achieve their career aspirations.
Qualifications :
- Bachelors degree required.
- 3 years complex relationship management related experience.
- Sales drive and motivation.
- Experience with problem solving and analytical skills.
- Knowledge of consumer credit reporting or an appetite to learn.
- Customer service experience and project management skills.
- Experience in presenting to clients and internal team members.
- PC skills.
- Ability to travel.
Additional Information :
Perks:
- Lucrative overachievement plan
- Experian Elite Annual trip for Top Performers
- 15 days of vacation accrual annually 12 paid holidays five sick days two volunteer days
- Wellness plans online discounts employee discounts pet insurance and more
- Employee stock purchase program and 401K matching and immediate vesting
Our uniqueness is that we celebrate yours. Experians culture and people are main differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity engagement collaboration wellness reward and recognition volunteering... the list goes on. Experians people first approach is awardwinning; Great Place To Work in 24 countries FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion color sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
#LIRemote
This is a remote role.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
