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You will be updated with latest job alerts via emailGreet all guests with a warm friendly and professional attitude upon arrival and departure
Escort guests to their rooms providing essential information about room features and hotel facilities
Handle luggage during checkin and checkout ensuring safe and timely delivery to/from guest rooms
Manage luggage storage for early arrivals and late departures including accurate tagging and recordkeeping
Keep the lobby area neat orderly and welcoming at all times; report maintenance or cleanliness issues to relevant departments
Distribute packages faxes newspapers and messages to guest rooms promptly
Guide and support valet staff; assist in training and orientation of new team members
Assist with group arrivals/departures coordinating luggage handling and room key preparation
Respond promptly to guest requests including wakeup calls room changes transportation needs or information about the local area
Ensure knowledge of all hotel services promotions events and facilities
Maintain uptodate awareness of fire and emergency procedures and follow them precisely when necessary
Assist with tasks such as flag changing flyer posting photocopying message handling and delivery of office documents
Qualifications :
Minimum 1 year of experience in a similar role in a hotel or hospitality environment
Excellent communication and interpersonal skills with a guestoriented mindset
Proficient in basic English; additional languages are a plus
Strong knowledge of the local area including transport restaurants and attractions
Physically fit and able to lift and carry luggage safely and efficiently
Wellgroomed professional appearance and adherence to grooming standards
Flexible and available to work on shifts weekends and holidays
Team player with a proactive solutionfocused attitude
Remote Work :
No
Employment Type :
Fulltime
Full-time