Assistant Chief Concierge
Assistant Chief Concierge
Posted on :
16-05-2025
Employer Active
1 Vacancy
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Job Description
As our Chief Concierges 2IC you will be assisting in managing our Concierge team across Hotel operations. You will be:
- Assisting in efficiently managing the Concierge team ensuring the highest standards of luxury service are consistently delivered.
- Leading by example in assisting guests with queries and providing recommendations. You will be knowledgeable on Whats On in Sydney and be able to provide assistance with dining experiences tickets to a show attraction to see or transportation.
- Fostering a consistent and guestcentric culture within the team to be able to deliver a guest experience like no other in line with our luxury brand standards.
- Motivating and mentoring the team supporting their career growth.
- Learning from our experienced Chief Concierge and Hotel leadership team.
Qualifications :
To be successful in this newly created role you will have:
- A passion for hospitality and delivering exceptional guest experiences
- Experience in a luxury hotel environment or luxury service role
- The demonstrated ability to provide exceptional service exceeding expectations
- Strong organisational skills and ability to effectively manage priorities
- Demonstrated versatility in responding to guest requests and situations
- Proven team management experience
- The desire to continue your own learning & growth as we work together to achieve goals
Additional Information :
In addition to joining a fun collaborative and fastpaced environment we offer industry leading rewards such as;
- Collaborative and supportive environment.
- Industry benefits from Day 1 including exclusive discounts on accommodation dining bars and more in over 100 countries with Accor Hotels and our partners.
- Progressive leave policies including 10 weeks parental leave.
- Complimentary dry cleaning & discounted city parking.
- We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
- Most importantly learn from industry experts with opportunities for development. We genuinely care about your success and want to help you grow!
Please note you will require full working rights in Australia to be eligible for this position.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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